At a Glance
- Tasks: Be the friendly face that welcomes visitors and manages the reception area.
- Company: Join Signature Senior Lifestyle, a luxury care home dedicated to excellence.
- Benefits: Earn from £12.60 per hour, enjoy up to 30 days leave, and free meals on shift.
- Other info: Enjoy ongoing training, staff recognition schemes, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Friendly, IT literate, with excellent communication skills and a professional manner.
The predicted salary is between 10 - 13 £ per hour.
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Reigate.
What Signature Offer
- From £12.60 per hour
- Shift times: 08:00-14:00, 14:00-20:00. Alternate weekends required.
- Part time shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Train - Reigate nearest train station
- Walking - 0.9 miles from nearest train station
- Driving - M25 from nearest motorway / bypass
Your Role at Signature
The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike. You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors book and the persons identity are checked as far as reasonably practicable, and that the contractors log is signed by visiting workmen. You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.
What we’re looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
Receptionist in Reigate employer: Signature Senior Lifestyle Operations Ltd
At Signature Senior Lifestyle, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment in our luxury care home in Reigate. With competitive pay starting at £12.60 per hour, generous annual leave, and a range of employee benefits including free meals, ongoing training, and a recognition scheme, we are committed to the growth and wellbeing of our staff. Join us to be part of a compassionate team that makes a meaningful difference in the lives of our residents while enjoying a fulfilling career path.
Contact Details:
Signature Senior Lifestyle Operations Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Reigate
✨Tip Number 1
Make sure to research Signature Senior Lifestyle before your interview. Knowing about their values and what they offer can help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face people see, so having a warm and professional introduction ready can set the right tone for your interview. Think about how you'd welcome a visitor to the care home.
✨Tip Number 3
Prepare examples of how you've handled difficult situations or complaints in the past. This role requires excellent communication skills, so showcasing your problem-solving abilities will definitely impress the hiring team.
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team at Signature.
We think you need these skills to ace Receptionist in Reigate
Some tips for your application 🫡
Show Your Personality:When you're applying for the Receptionist role, let your friendly and welcoming nature shine through. We want to see how you can make a great first impression, so don’t be shy about showcasing your personality in your application!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills. Mention any previous roles where you've been the first point of contact, as this will resonate with us at Signature.
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. Use a friendly tone while ensuring your language is clear and concise, reflecting the kind and compassionate values we hold dear.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Know the Company
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and what makes them unique in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As a Receptionist, your first impression is crucial. Practice a warm and professional greeting that reflects the friendly atmosphere of the care home. You might even want to rehearse with a friend to get comfortable with your delivery.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage tasks and stay organised, especially since you'll be handling various duties like managing post and organising lunch rotas. Share specific examples from your past experiences that highlight your ability to multitask and prioritise effectively.
✨Demonstrate Your Communication Skills
Since you'll be the first point of contact, it's essential to showcase your excellent communication skills. Be ready to discuss how you've handled difficult situations or complaints in the past, and emphasise your ability to remain calm and professional under pressure.
