At a Glance
- Tasks: Be the friendly face of our luxury care home, welcoming visitors and managing communications.
- Company: Join Signature Senior Lifestyle, a leader in residential and dementia care.
- Benefits: Earn from £13.45 per hour, enjoy up to 30 days leave, and free meals on long shifts.
- Other info: Enjoy ongoing training, staff recognition schemes, and great transport links.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Friendly, IT literate, with excellent communication skills and a proactive attitude.
The predicted salary is between 27800 - 29100 € per year.
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Kingston upon Thames.
What Signature Offer
- From £13.45 per hour
- Shift times: 08:00-14:00, 14:00-20:00. Alternate weekends required.
- Part time Day shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Norbiton nearest train station
- Walking - 30 minutes from nearest train station
- Driving - M25/A3 from nearest motorway / bypass
Your Role at Signature
The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike. You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors book and the persons identity are checked as far as reasonably practicable, and that the contractors log is signed by visiting workmen. You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.
What we’re looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
Receptionist employer: Signature Senior Lifestyle Operations Ltd
At Signature Senior Lifestyle, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment in our luxury care home located in Kingston upon Thames. With competitive pay starting at £13.45 per hour, generous annual leave, and a range of employee benefits including free meals, ongoing training, and a strong focus on career development, we ensure our team members feel valued and empowered to grow. Join us and be part of a compassionate team dedicated to making a meaningful difference in the lives of our residents.
Contact Detail:
Signature Senior Lifestyle Operations Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to bring your best self! Dress smartly, smile, and show off that friendly personality of yours. Remember, you're not just applying for a job; you're showcasing how you'd be the perfect first point of contact at Signature.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. Think about how your skills match what they're looking for, especially your IT skills and experience with customer service. We want you to feel confident and ready to shine!
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you're genuinely interested in the role and the company. Ask about the team culture, training opportunities, or what a typical day looks like for a receptionist at Signature. It’s a great way to demonstrate your enthusiasm!
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Receptionist, you'll be the first point of contact for our visitors!
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience you have, especially in customer service or admin tasks. We love seeing how your skills align with what we’re looking for at Signature Senior Lifestyle.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Know the Company
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As a Receptionist, your first impression is crucial. Practice a warm and professional greeting. You might even want to role-play with a friend or family member. This will help you feel more confident when welcoming visitors and residents during the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage tasks and stay organised. Think of examples from your past experiences where you successfully handled multiple responsibilities, like managing calls, emails, and admin duties. Highlighting these skills will demonstrate that you're ready for the fast-paced environment at Signature.
✨Prepare for Common Questions
Anticipate questions related to customer service and problem-solving. For instance, be ready to share how you've dealt with difficult clients or resolved complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
