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For Companies At a Glance
- Tasks: Lead and manage hospitality services, ensuring exceptional experiences for residents.
- Company: Signature Senior Lifestyle provides luxury residential and dementia care with a focus on excellence.
- Benefits: Enjoy up to 30 days annual leave, free meals, and a workplace pension.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in hospitality and a passion for supporting older people are essential.
- Other info: Flexible shifts available; close to transport links for easy commuting.
Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in Banstead and help shape an enriching daily life for our residents.
What Signature Offer
- From £14.10 per hour
- Shift times: 06:30-14:30, 11:30-19:30 and 09:00-17:00. Alternate weekends required.There may be some occasions where you will finish later depending on events taking place at the home.
- Full time Day shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting – Banstead nearest train station
- Walking – 1 mile from nearest train station
- Close to 166 or S1 bus route
Your Role at Signature
As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.
This will involve:
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Managing the planning and delivery of hospitality and wellbeing services across the home
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Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement
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Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service
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Maintaining robust housekeeping standards for cleanliness and comfort
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Planning and supporting activities that encourage creativity, movement, and social engagement
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Advocating for resident choice and independence in everything you do
Responsibilities will vary on each shift depending on which department you are supporting.
What were looking for
Desired Qualifications and Skills:
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Experience in a similar hospitality role
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A genuine interest in supporting older people, including those with dementia or special physical needs
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Strong organisational and leadership skills
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Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus
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A team player with a warm, compassionate approach
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
Hospitality Supervisor in Banstead employer: Signature Senior Lifestyle Operations Ltd
Contact Detail:
Signature Senior Lifestyle Operations Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor in Banstead
✨Tip Number 1
Familiarise yourself with the specific needs of older adults, especially those with dementia or special physical needs. Understanding these requirements will help you demonstrate your genuine interest in supporting residents during interviews.
✨Tip Number 2
Highlight any previous experience in hospitality roles, particularly in managing teams or overseeing operations. Be ready to discuss how you've successfully led a team in delivering exceptional service in past positions.
✨Tip Number 3
Prepare examples of how you've planned and executed events or activities that engage residents. This could include creative activities or social events, showcasing your ability to enhance the daily lives of those in your care.
✨Tip Number 4
Research Signature Senior Lifestyle and their values. Being able to articulate why you want to work for them and how your personal values align with theirs can set you apart from other candidates.
We think you need these skills to ace Hospitality Supervisor in Banstead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Hospitality Supervisor position. Tailor your application to highlight relevant experience in hospitality and care.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality roles, particularly any leadership or supervisory positions. Emphasise your skills in organisation, event planning, and working with older adults.
Write a Personalised Cover Letter: In your cover letter, express your passion for delivering exceptional experiences in a caring environment. Mention specific examples of how you've supported individuals in previous roles, especially those with special needs or dementia.
Highlight Relevant Skills: Make sure to showcase your strong organisational and leadership skills in both your CV and cover letter. If you have experience with activities or events that promote creativity and social engagement, be sure to include that as well.
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for delivering exceptional experiences. Share specific examples from your past roles where you went above and beyond to support residents or guests, especially in a caring environment.
✨Demonstrate Leadership Skills
As a Hospitality Supervisor, you'll need strong leadership abilities. Prepare to discuss your experience in managing teams, coordinating activities, and ensuring high standards in service delivery. Highlight any relevant situations where you successfully led a team.
✨Highlight Organisational Skills
The role requires excellent organisational skills, so be ready to talk about how you manage multiple tasks and priorities. Provide examples of how you've effectively planned events or managed operations in a busy hospitality setting.
✨Emphasise Compassion and Understanding
Since the position involves working with older people, it's crucial to convey your compassion and understanding. Share experiences that showcase your ability to connect with residents, particularly those with special needs or dementia, and how you advocate for their independence.
