At a Glance
- Tasks: Lead and manage hospitality services, ensuring exceptional experiences for residents.
- Company: Signature Senior Lifestyle provides luxury residential and dementia care with a focus on excellence.
- Benefits: Enjoy up to 30 days annual leave, free meals, and a workplace pension.
- Other info: Full-time day shifts available with opportunities for ongoing training and development.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in hospitality and a genuine interest in supporting older people are essential.
Job Description
Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in Weybridge and help shape an enriching daily life for our residents.
What Signature Offer
- £15.30 per hour
- Shift times: 09.30 - 17.30. Alternate weekends required.
- There may be some occasions where you will finish later depending on events taking place at the home.
- Full time day shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Weybridge nearest train station
- Walking - 30 minutes from nearest train station
- Driving - M25 nearest motorway
Your Role at Signature
As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.
This will involve:
- Managing the planning and delivery of hospitality and wellbeing services across the home
- Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement
- Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service
- Maintaining robust housekeeping standards for cleanliness and comfort
- Planning and supporting activities that encourage creativity, movement, and social engagement
- Advocating for resident choice and independence in everything you do
Responsibilities will vary on each shift depending on which department you are supporting.
What were looking for
Desired Qualifications and Skills:
- Experience in a similar hospitality role
- A genuine interest in supporting older people, including those with dementia or special physical needs
- Strong organisational and leadership skills
- Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus
- A team player with a warm, compassionate approach
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the passion inside you.
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Hospitality Supervisor in Guildford employer: Signature Senior Lifestyle Operations Ltd
Join our luxury care and nursing home in Weybridge, where we prioritise exceptional care and employee well-being. With a generous benefits package, including up to 30 days of annual leave, private medical insurance, and ongoing career development opportunities, we foster a supportive and friendly work culture that empowers our team to thrive. Here, your clinical expertise and leadership will be valued as you make a meaningful impact on the lives of our residents while enjoying a fulfilling career in a prestigious environment.
Contact Details:
Signature Senior Lifestyle Operations Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in Guildford
✨Tip Number 1
Familiarise yourself with the specific needs of older adults, especially those with dementia or special physical needs. Understanding these requirements will help you demonstrate your genuine interest in supporting residents during interviews.
✨Tip Number 2
Highlight any previous experience in hospitality roles, particularly in managing teams or overseeing operations. Be ready to discuss how you've successfully coordinated events or activities that enhance the resident experience.
✨Tip Number 3
Prepare examples of how you've maintained high standards in service delivery, whether in food and beverage or housekeeping. This will showcase your attention to detail and commitment to quality care.
✨Tip Number 4
Research Signature Senior Lifestyle and their values. Being able to articulate why you want to work for them and how your personal values align with theirs can set you apart from other candidates.
We think you need these skills to ace Hospitality Supervisor in Guildford
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Hospitality Supervisor position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV:Customise your CV to highlight relevant experience in hospitality, particularly in roles that involve managing teams or delivering exceptional customer service. Emphasise any experience you have with older people or in care settings.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and caring for others. Mention specific experiences that demonstrate your leadership skills and ability to enhance the resident experience.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine interest in delivering exceptional experiences for residents. Share specific examples from your past roles that highlight your commitment to providing care and support in a hospitality setting.
✨Demonstrate Leadership Skills
As a Hospitality Supervisor, you'll need strong leadership abilities. Prepare to discuss your experience in managing teams, coordinating activities, and ensuring seamless service delivery. Use examples that showcase your organisational skills and ability to motivate others.
✨Highlight Relevant Experience
Be ready to talk about your previous roles in hospitality, especially those involving food and beverage services, housekeeping, or event planning. Mention any specific achievements or challenges you overcame that relate to the responsibilities of this position.
✨Emphasise Compassion and Understanding
Since the role involves working with older people, it's crucial to convey your compassionate approach. Share stories that illustrate your ability to connect with residents, particularly those with special needs or dementia, and how you advocate for their independence and choice.
