At a Glance
- Tasks: Serve delicious meals and create a welcoming atmosphere for our residents.
- Company: Join Signature Senior Lifestyle, a leader in luxury care and nursing homes.
- Benefits: Enjoy up to 30 days annual leave, free meals, and a workplace pension.
- Why this job: Make a real difference in residents' lives while developing your career in hospitality.
- Qualifications: A year of experience in a busy restaurant is preferred; bring your friendly personality!
- Other info: Flexible shifts and opportunities across various departments await you.
Become the warm, welcoming face of our bistro and restaurants when you join Signature Senior Lifestyle as a Food and Beverage Assistant, at our luxury care and nursing home in Kingston upon Thames . We aim to offer a food & beverage service experience that is comfortable, easy, accessible and surprising.
What Signature Offer
- From £12.60 per hour
- Shift times: mixture of 6.30am-14.30pm and 12.15pm-20.15pm
- Weekend work required
- Full time day shift
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting – Norbiton nearest train station
- Walking – 25 minutes from nearest train station
- Driving – M25/ A3 from nearest motorway
Your Role at Signature
Our Food and Beverage Assistant will deliver restaurant quality service to our residents with a smile. Youll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. Your role will also support dining operations or food & beverage service in other areas such as the Private dining room, Café, Sky Lounge Bistro or special events as applicable to the home where you are applying.
Youll take dealing with complaints in your stride, ensuring the resident feels listened to and understood, and making sure the supervisor is informed of any issues quickly, in a calm and polite manner.
Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary depending on which department you are supporting.
What were looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, youll fit right in.
As well as your charming, friendly personality and exceptional organisational skills, a years experience working in a busy restaurant is an advantage.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
Food and Beverage Assistant in Kingston Upon Thames employer: Signature Senior Lifestyle Operations Ltd
Contact Detail:
Signature Senior Lifestyle Operations Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant in Kingston Upon Thames
✨Tip Number 1
Familiarise yourself with the menu and dining experience at Signature Senior Lifestyle. Understanding the offerings will help you engage confidently with residents and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled complaints or difficult situations in previous roles. This will highlight your ability to remain calm and professional under pressure.
✨Tip Number 3
Research the values and mission of Signature Senior Lifestyle. Aligning your personal values with theirs during any discussions can make a strong impression and show that you're a good cultural fit.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Food and Beverage Assistant in Kingston Upon Thames
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Food and Beverage Assistant. Tailor your application to highlight how your skills and experience align with what Signature Senior Lifestyle is looking for.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your commitment to providing excellent service. Mention any relevant experience in busy restaurant environments and how you embody the qualities they seek, such as kindness and resilience.
Highlight Relevant Experience: In your CV, emphasise any previous roles in food and beverage service or similar positions. Include specific examples of how you've dealt with customer complaints or contributed to a positive dining experience.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Show Your Warmth
As a Food and Beverage Assistant, your role is all about creating a welcoming atmosphere. Make sure to smile and engage with the interviewer in a friendly manner, demonstrating your ability to connect with residents and make them feel at home.
✨Know the Menu
Familiarise yourself with common menu items and dietary restrictions that might be relevant in a care setting. Being able to discuss menu choices clearly and confidently will show that you are prepared and knowledgeable.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled complaints or difficult situations in the past. This will highlight your ability to remain calm and professional, which is crucial in a hospitality role.
✨Emphasise Teamwork
Since the role involves working across various departments, be ready to discuss your experience in teamwork. Share examples of how you've collaborated with others to ensure smooth operations in a busy environment.