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- Tasks: Lead a passionate hospitality team to create exceptional resident experiences.
- Company: Signature, a luxury care provider redefining hospitality in care homes.
- Benefits: Up to £52,000 salary, bonuses, 30 days leave, and private medical insurance.
- Why this job: Make a real impact on residents' lives while developing your career in hospitality.
- Qualifications: Previous management experience in high-end service environments and strong organisational skills.
- Other info: Join a supportive team with ongoing training and a focus on wellbeing.
The predicted salary is between 42000 - 52000 £ per year.
At Signature, we believe in delivering true peace of mind. For our residents, it means living safe, fulfilled lives in beautiful surroundings. For their families, it means confidence their loved ones are cared for with compassion. And for our team, it means working in an environment where training, development, and career progression are part of everyday life.
We are now looking for an experienced Hospitality Manager to join our team and take the lead in creating an exceptional resident experience across all non-clinical services in our luxury new care and nursing home in Enfield.
What Signature Offer
- Up to £52,000 per annum + bonus of up to 25%
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Private medical insurance and company sick pay
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Your Role at Signature
As Hospitality Manager, you will oversee and inspire our front of house, housekeeping, dining, and activities teams to deliver the highest standards of service. From dining and housekeeping to events and reception, you'll ensure every detail reflects our Signature brand standards and creates a truly welcoming, five-star environment.
This is a hands-on role where you'll:
- Lead and motivate a passionate hospitality team, setting clear expectations and leading by example.
- Ensure premium standards of food, cleanliness, and customer service across the home.
- Regularly engage with residents and families, seeking feedback and managing any non-care related concerns with professionalism.
- Oversee rotas, budgets, and contracts, ensuring efficiency without compromising quality.
- Drive continuous improvement, audits, and compliance, always striving for excellence.
- Represent the home at internal and external meetings, building strong relationships with stakeholders and the local community.
What we're looking for
We're looking for a natural leader with a genuine passion for hospitality and customer experience. You'll bring:
- Previous management experience, ideally from hotels, restaurants, healthcare, or similar high-end service environments.
- Strong organisational skills with the ability to multi-task and prioritise.
- Excellent personal presentation and communication skills.
- A proactive, positive attitude and the confidence to lead from the front.
- A real eye for detail and the drive to exceed expectations.
About Signature
At Signature, you'll be part of a team that is redefining luxury care. Alongside a competitive salary, you'll enjoy:
- A supportive, inclusive working environment.
- Training and development to help you grow in your career.
- The chance to make a real impact on the lives of residents and their families.
- Access to a range of employee benefits and wellbeing support.
Join us in creating a home where residents, families and team members alike can truly thrive. Apply today and bring your hospitality expertise to a rewarding new setting.
Hospitality Manager in Enfield employer: Signature Senior Lifestyle Operations Ltd
Contact Detail:
Signature Senior Lifestyle Operations Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for customers in the past.
✨Tip Number 3
Research the company! Before any interview, dive deep into Signature's values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Manager in Enfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see how much you care about creating exceptional experiences for residents and their families. Share specific examples that highlight your commitment to high standards in service.
Tailor Your CV: Make sure your CV is tailored to the Hospitality Manager role. Highlight relevant experience from hotels, restaurants, or healthcare settings. We love seeing how your background aligns with our values and the specific requirements of the job.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Signature.
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Know the Signature Brand
Before your interview, take some time to really understand what Signature stands for. Familiarise yourself with their values and mission, especially how they focus on delivering peace of mind to residents and their families. This will help you align your answers with their ethos during the interview.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and inspired your team. Highlight specific situations where your leadership made a difference in service quality or team morale.
✨Engage with Real Scenarios
Be ready to discuss how you would handle specific situations that may arise in a luxury care environment. Think about questions like how you would manage feedback from residents or families, or how you'd ensure compliance with high standards. Practising these scenarios can help you demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your genuine interest in the role and the company. Inquire about their training programmes, how they measure success in hospitality, or what challenges the team currently faces. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.