Client Liaison Coordinator

Client Liaison Coordinator

Full-Time 23000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales and marketing, manage resident move-ins, and handle enquiries.
  • Company: Luxury care home dedicated to excellence and community impact.
  • Benefits: From £27,000 salary, up to 30 days leave, free meals, and career development.
  • Why this job: Join a compassionate team making a real difference in residents' lives.
  • Qualifications: Sales experience, strong communication skills, and a valid driving licence.
  • Other info: Dynamic role with ongoing training and supportive work culture.

The predicted salary is between 23000 - 30000 £ per year.

We are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Hendon. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity.

What Signature Offer

  • From £27,000 per annum
  • Full time shifts available
  • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
  • Workplace pension
  • Free meals on shift for staff working 6+ hours
  • Life Assurance Scheme
  • Blue Light discount scheme eligible
  • Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
  • Staff recognition scheme Purple Heart Award
  • Ongoing career training and development
  • Employee Assistance Programme, occupational health support and wellbeing services
  • Plus cycle to work scheme, study support, long service awards and more

Transport Links

  • Commuting - Hendon nearest train station (1.5 miles)
  • Bus number - 240 (3 min walk)
  • Free parking on site for car drivers

Your Role at Signature

Supported by our Client Liaison Manager you'll identify and pursue new sales opportunities, developing and maintaining relevant Business Development contacts within the local community. As Client Liaison Coordinator, you'll assist in meeting sales targets and deadlines, support sales events and exhibitions, update our sales database, follow up on sales leads and produce activity reports as required. You'll also handle general sales and marketing enquiries. You'll manage and coordinate the resident move-in process on a day to day basis, taking accountability for the new resident administration activity and also provide offer cover within the home as needed, including weekends and evenings.

What we're looking for

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. Alongside good written, verbal communication and Microsoft Office skills, previous sales experience and negotiation skills would be a big advantage. A full valid Driving License is required.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the potential inside you. Apply to Signature Senior Lifestyle today.

Client Liaison Coordinator employer: Signature Senior Lifestyle Operations Ltd

Signature Senior Lifestyle is an exceptional employer, offering a supportive and nurturing work environment in Hendon, where you can thrive as a Client Liaison Coordinator. With competitive salaries starting from £27,000, generous annual leave, and a strong focus on employee development through ongoing training and recognition schemes, we prioritise your growth and well-being. Join us to make a meaningful impact in the lives of our residents while enjoying benefits like free meals, a workplace pension, and a vibrant team culture that values kindness and accountability.
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Contact Detail:

Signature Senior Lifestyle Operations Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Liaison Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand what makes Signature tick and be ready to share how your skills align with their mission. Show them you're not just another candidate, but someone who truly gets what they're about.

✨Tip Number 3

Practice your pitch! Be ready to explain why you're the perfect fit for the Client Liaison Coordinator role. Highlight your sales experience and customer service skills, and don’t forget to mention your passion for helping others.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Signature team. Don’t miss out on this opportunity!

We think you need these skills to ace Client Liaison Coordinator

Customer Service
Sales Experience
Negotiation Skills
Communication Skills
Microsoft Office
Organisational Skills
Proactivity
Accountability
Report Writing
Business Development
Time Management
Attention to Detail
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Liaison Coordinator role. Highlight any relevant sales experience and customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and why you think you'd be a great fit at Signature. Don’t forget to mention your proactive and organised nature – we love that!

Showcase Your Communication Skills: Since good written communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and keep your tone friendly yet professional. We appreciate honesty and accountability in our candidates!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!

How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd

✨Know the Company Inside Out

Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Client Liaison Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your ability to manage resident move-ins smoothly and how you handle enquiries with care and professionalism.

✨Demonstrate Your Organisational Skills

This role requires a proactive and organised approach. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a planner or a digital tool you use to keep track of your responsibilities, showing that you're prepared for the demands of the job.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the position, but also in how you can contribute to the company’s goals.

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