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For Companies At a Glance
- Tasks: Support sales and marketing, manage resident move-ins, and handle enquiries.
- Company: Luxury care home dedicated to excellence and community impact.
- Benefits: Up to 30 days leave, free meals, pension, and career development.
- Why this job: Join a compassionate team making a real difference in residents' lives.
- Qualifications: Sales experience, strong communication skills, and a valid driving licence.
- Other info: Dynamic role with ongoing training and supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Banstead. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity.
What Signature Offer
- Full Time Hours - 40 hours per week Monday to Friday, 9.00am - 5.30pm
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6 hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Banstead nearest train station
- Walking - 1 mile from nearest train station
- Close to 166 or S1 bus route
Your Role at Signature
Supported by our Client Liaison Manager you'll identify and pursue new sales opportunities, developing and maintaining relevant Business Development contacts within the local community. As Client Liaison Coordinator, you'll assist in meeting sales targets and deadlines, support sales events and exhibitions, update our sales database, follow up on sales leads and produce activity reports as required. You'll also handle general sales and marketing enquiries. You'll manage and coordinate the resident move-in process on a day to day basis, taking accountability for the new resident administration activity and also provide offer cover within the home as needed, including weekends and evenings.
What we're looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. Alongside good written, verbal communication and Microsoft Office skills, previous sales experience and negotiation skills would be a big advantage. A full valid Driving License is required.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the potential inside you. Apply to Signature Senior Lifestyle today.
Client Liaison Coordinator in Banstead employer: Signature Senior Lifestyle Operations Ltd
Contact Detail:
Signature Senior Lifestyle Operations Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Coordinator in Banstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Client Liaison Coordinator role.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your sales experience. Think about how you can demonstrate your proactive and organised nature, as well as your passion for customer service. We want to see that spark!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate why you’d be a perfect fit for the team at Signature.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Client Liaison Coordinator in Banstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Liaison Coordinator role. Highlight your relevant experience in sales and customer service, and show us how you embody the qualities we value, like being proactive and organised.
Showcase Your Communication Skills: Since this role involves a lot of interaction with residents and the community, it’s crucial to demonstrate your written and verbal communication skills. Use clear, concise language in your application to reflect your ability to communicate effectively.
Highlight Your Sales Experience: If you've got previous sales experience, make sure to shout about it! Tell us about your achievements and how you’ve met targets in the past. This will help us see how you can contribute to our sales goals at Signature.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Client Liaison Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your ability to handle enquiries and resolve issues, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
This role requires a proactive and organised approach. Be ready to discuss how you manage multiple tasks and deadlines. You could even bring a planner or a digital tool you use to stay organised, which can impress the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and training opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company.
