At a Glance
- Tasks: Lead and manage hospitality services to create exceptional experiences for residents.
- Company: Signature Senior Lifestyle, a luxury care home dedicated to excellence.
- Benefits: Competitive pay, up to 30 days leave, free meals, and career development.
- Other info: Join a supportive team with great career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in hospitality and a passion for supporting older people.
The predicted salary is between 15.1 - 15.1 £ per hour.
Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in Banstead and help shape an enriching daily life for our residents.
What Signature Offer
- From £15.10 per hour
- Shift times: 09:00-17:30. Alternate weekends required. There may be some occasions where you will finish later depending on events taking place at the home.
- Full time Day shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Banstead nearest train station
- Walking - 1 mile from nearest train station
- Close to 166 or S1 bus route
Your Role at Signature
As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention. This will involve:
- Managing the planning and delivery of hospitality and wellbeing services across the home
- Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement
- Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service
- Maintaining robust housekeeping standards for cleanliness and comfort
- Planning and supporting activities that encourage creativity, movement, and social engagement
- Advocating for resident choice and independence in everything you do
Responsibilities will vary on each shift depending on which department you are supporting.
What we're looking for
Desired Qualifications and Skills:
- Experience in a similar hospitality role
- A genuine interest in supporting older people, including those with dementia or special physical needs
- Strong organisational and leadership skills
- Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus
- A team player with a warm, compassionate approach
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
Locations
Hospitality Supervisor in Banstead, Surrey employer: Signature Senior Lifestyle Operations Ltd
Signature Senior Lifestyle is an exceptional employer, offering a supportive and enriching work environment for those passionate about delivering outstanding care. Located in Banstead, our luxury care home provides extensive benefits including up to 30 days of annual leave, ongoing career development, and a strong emphasis on employee wellbeing, making it an ideal place for individuals looking to grow in the hospitality sector while making a meaningful impact on residents' lives.
Contact Details:
Signature Senior Lifestyle Operations Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in Banstead, Surrey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Signature Senior Lifestyle Operations Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Signature Senior Lifestyle Operations Ltd
Don't be shy about reaching out to Signature Senior Lifestyle Operations Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor in Banstead, Surrey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Signature Senior Lifestyle Operations Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
