Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire teams to deliver five-star hospitality experiences.
- Company: Signature, a leader in premium hospitality services.
- Benefits: Competitive salary, bonus potential, generous leave, and private medical insurance.
- Why this job: Make a real difference in residents' lives while developing your career in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills.
- Other info: Join a supportive team with ongoing training and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Your role at Signature
As Hospitality Manager, you will oversee and inspire our front of house, housekeeping, dining, and activities teams to deliver the highest standards of service. From dining and housekeeping to events and reception, you’ll ensure every detail reflects our Signature brand standards and creates a truly welcoming, five-star environment. This is a hands-on role where you’ll:
- Lead and motivate a passionate hospitality team, setting clear expectations and leading by example.
- Ensure premium standards of food, cleanliness, and customer service across the home.
- Regularly engage with residents and families, seeking feedback and managing any non-care related concerns with professionalism.
- Oversee rotas, budgets, and contracts, ensuring efficiency without compromising quality.
- Drive continuous improvement, audits, and compliance, always striving for excellence.
- Represent the home at internal and external meetings, building strong relationships with stakeholders and the local community.
What Signature Offer
- Up to £52,000 per annum + bonus of up to 25%
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Private medical insurance and company sick pay
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Surbiton nearest train station
- Walking - less than 1 mile from nearest train station
- Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25
Hospitality Manager in Surbiton employer: Signature Senior Lifestyle Limited
Contact Detail:
Signature Senior Lifestyle Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Surbiton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even hit up social media platforms like LinkedIn to find potential contacts who can help you land that Hospitality Manager role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or improved service standards – it’s all about making a memorable impression!
✨Tip Number 3
Research the company! Before any interviews, dive into Signature's values and culture. Knowing what they stand for will help you tailor your answers and show that you're not just another candidate, but someone who truly fits their brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles directly. Plus, it shows us you're genuinely interested in being part of our team. Don’t miss out on the chance to join a fantastic workplace!
We think you need these skills to ace Hospitality Manager in Surbiton
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to create a welcoming environment. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service.
Tailor Your Application: Make sure to customise your application to reflect the role of Hospitality Manager. Highlight your leadership skills and any experience you have in managing teams. We’re looking for someone who can inspire others, so don’t forget to mention how you’ve motivated teams in the past!
Be Professional Yet Approachable: While we want to see your personality, it’s important to maintain a professional tone in your written application. Use clear language and structure your thoughts well. Remember, you’ll be representing our brand, so let’s make sure your application reflects that five-star standard!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Signature Senior Lifestyle Limited
✨Know the Signature Brand
Before your interview, take some time to really understand what the Signature brand stands for. Familiarise yourself with their values and service standards. This will help you demonstrate how your experience aligns with their mission and how you can contribute to creating that five-star environment.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, set clear expectations, and inspired others. Be ready to discuss how you handle challenges and drive continuous improvement.
✨Engage with Real Scenarios
Think about potential situations you might face in this role, such as managing feedback from residents or handling non-care related concerns. Prepare to discuss how you would approach these scenarios professionally and effectively, showcasing your problem-solving skills.
✨Build Relationships
Since the role involves representing the home at meetings and building relationships with stakeholders, be prepared to talk about your experience in networking and community engagement. Highlight any past successes in fostering strong relationships that benefited your previous employers.
