Client Liaison Coordinator in Surbiton

Client Liaison Coordinator in Surbiton

Surbiton Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales and ensure smooth move-in processes while building strong community relationships.
  • Company: Signature, a vibrant company focused on client satisfaction and community engagement.
  • Benefits: Competitive salary, generous leave, free meals, and ongoing career development.
  • Why this job: Be the key player in creating welcoming experiences for new residents and driving sales success.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Dynamic role with opportunities for growth and recognition.

The predicted salary is between 28000 - 42000 £ per year.

Your role at Signature

As a Client Liaison Coordinator, you’ll be at the heart of our sales and marketing process, supporting our Client Liaison Manager to ensure every enquiry, show-round, and move-in runs seamlessly. You’ll:

  • Support sales targets, follow up on leads, and maintain our sales database.
  • Manage the move-in process – from initial paperwork to a warm welcome on day one.
  • Prepare and update resident files and ensure accurate reporting.
  • Assist with sales events, open days, and community engagement activities.
  • Build strong relationships with local business contacts and referral sources.
  • Provide office cover, including some weekends and evenings.
  • Deputise for the Client Liaison Manager when required.

What Signature Offer

  • From £28, per annum
  • Full time - 40 hours per week Monday to Friday, 9.00am - 5.30pm
  • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
  • Workplace pension
  • Free meals on shift for staff working 6+ hours
  • Life Assurance Scheme
  • ‘Blue Light’ discount scheme eligible
  • Refer A Friend Incentive £50 voucher and up to £1, cash bonus
  • Staff recognition scheme – Purple Heart Award
  • Ongoing career training and development
  • Employee Assistance Programme, occupational health support and wellbeing services
  • Plus cycle to work scheme, study support, long service awards and more

Transport Links

  • Commuting - Surbiton nearest train station
  • Walking - less than 1 mile from nearest train station
  • Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25

Client Liaison Coordinator in Surbiton employer: Signature Senior Lifestyle Limited

At Signature, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and growth. As a Client Liaison Coordinator, you'll enjoy competitive benefits including up to 30 days of annual leave, ongoing career development opportunities, and a vibrant team environment that fosters strong community connections. Located conveniently near Surbiton station, our workplace is designed to ensure a seamless balance between professional fulfilment and personal life.
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Contact Detail:

Signature Senior Lifestyle Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Liaison Coordinator in Surbiton

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups. Building relationships can lead to opportunities that aren’t even advertised!

✨Tip Number 2

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Signature, and express your interest. A friendly email or a quick call can make a huge difference and show your enthusiasm.

✨Tip Number 3

Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Client Liaison Coordinator. Practise common interview questions and have your own ready to ask – it shows you’re engaged!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining our amazing team at Signature. Don’t miss out on the chance to shine!

We think you need these skills to ace Client Liaison Coordinator in Surbiton

Sales Support
Lead Follow-Up
Database Management
Move-In Process Management
Reporting Accuracy
Event Coordination
Community Engagement
Relationship Building
Office Administration
Flexibility
Team Collaboration
Customer Service
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Liaison Coordinator role. Highlight your experience in sales support, managing processes, and building relationships, as these are key aspects of the job.

Show Your Enthusiasm: Let your passion for customer service and community engagement shine through in your application. We love candidates who are excited about making a difference and supporting our clients!

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences at a glance.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Signature Senior Lifestyle Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Client Liaison Coordinator. Familiarise yourself with the sales and marketing processes mentioned in the job description, and think about how your past experiences align with these tasks.

✨Showcase Your People Skills

As this role involves building strong relationships with clients and local businesses, be prepared to share examples of how you've successfully managed relationships in the past. Highlight your communication skills and any experience you have in customer service or sales.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing a move-in process or dealing with a difficult client. Think through potential scenarios and prepare your responses, focusing on your problem-solving abilities and attention to detail.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics, upcoming sales events, or how success is measured in the position. It’s a great way to demonstrate your enthusiasm!

Client Liaison Coordinator in Surbiton
Signature Senior Lifestyle Limited
Location: Surbiton
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