At a Glance
- Tasks: Be the friendly face of our luxury care home, welcoming visitors and managing communications.
- Company: Join Signature Senior Lifestyle, a compassionate and supportive workplace.
- Benefits: Earn from £13.45 per hour, enjoy free meals, and up to 30 days annual leave.
- Other info: Flexible part-time shifts with ongoing training and career development opportunities.
- Why this job: Make a positive impact as the first point of contact in a caring environment.
- Qualifications: IT literate with excellent communication skills; previous reception experience is a plus.
The predicted salary is between 27800 - 29900 £ per year.
The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike. You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.
You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.
You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Kingston upon Thames.
- From £13.45 per hour
- Shift times: 08:00-14:00, 14:00-20:00. Alternate weekends required.
- Part time Day shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links:
- Commuting - Norbiton nearest train station
- Walking - 25 minutes from nearest train station
- Driving - M25/A3 nearest motorway
£13.45 - £14.45 per hour 12 hours per week
Receptionist in Maidstone employer: Signature Senior Lifestyle Limited
At Signature Senior Lifestyle, we pride ourselves on creating a warm and welcoming environment for both our residents and staff. As a Receptionist in our luxury care home in Kingston upon Thames, you will enjoy a supportive work culture that values kindness, compassion, and professional growth, alongside generous benefits such as up to 30 days of annual leave, free meals on shift, and ongoing career development opportunities. Join us to be part of a team that recognises and rewards your contributions while making a meaningful impact in the lives of others.
Contact Details:
Signature Senior Lifestyle Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Maidstone
✨Tip Number 1
Make sure you know the company inside out! Research Signature Senior Lifestyle and understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting skills! As a receptionist, you'll be the first point of contact, so rehearse how you would welcome visitors. A warm smile and a friendly tone can make all the difference, so get comfortable with that!
✨Tip Number 3
Prepare for common interview questions related to problem-solving and communication. Think of examples from your past experiences where you've handled client complaints or tricky situations. This will showcase your skills and fit for the role.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist in Maidstone
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and welcoming nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your relevant experience, especially in reception roles. Mention any previous switchboard experience or customer service skills that align with what we’re looking for.
Be Professional Yet Approachable:Remember, you’ll be the first point of contact for visitors! Use a professional tone in your application, but keep it warm and approachable. We love candidates who can balance professionalism with friendliness.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Signature Senior Lifestyle!
How to prepare for a job interview at Signature Senior Lifestyle Limited
✨Know Your Domain
Familiarise yourself with the reception area and its importance in creating a welcoming atmosphere. Think about how you can make a great first impression and be ready to discuss your ideas on maintaining cleanliness and organisation.
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is key. Prepare examples of how you've handled phone calls or visitor interactions in the past, especially any tricky situations where you resolved issues or complaints.
✨Demonstrate IT Proficiency
Since you'll be using MS Office and possibly managing emails and faxes, brush up on your skills. Be ready to talk about your experience with these tools and how you've used them to improve efficiency in previous roles.
✨Emphasise Your Organisational Skills
This role involves juggling various tasks like managing post and organising lunch rotas. Prepare to share specific examples of how you've successfully managed multiple responsibilities in a busy environment, showcasing your proactive and organised nature.
