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- Tasks: Be the friendly face guiding families through their journey to our luxury homes.
- Company: Join Signature Senior Lifestyle, where exceptional care meets a supportive environment.
- Benefits: Enjoy competitive pay, generous leave, and wellness support.
- Why this job: Make a meaningful impact while building relationships in a caring community.
- Qualifications: Strong communication skills and a positive attitude are key.
- Other info: Great career development opportunities in a friendly team.
The predicted salary is between 24000 - 28000 £ per year.
Make a difference every day at Signature Senior Lifestyle, where we pride ourselves on delivering exceptional care in luxury surroundings. Our Client Liaison Coordinators are the warm and welcoming first point of contact for prospective residents and their families – guiding them through every step of their journey into our homes.
Location: Surbiton nearest train station
Pay: £28,080 - £31,408 per annum + benefits
Your role at Signature:
- Support sales targets, follow up on leads, and maintain our sales database.
- Manage the move-in process – from initial paperwork to a warm welcome on day one.
- Prepare and update resident files and ensure accurate reporting.
- Assist with sales events, open days, and community engagement activities.
- Build strong relationships with local business contacts and referral sources.
- Provide office cover, including some weekends and evenings.
- Deputise for the Client Liaison Manager when required.
What Signature Offers:
- From £28,080 per annum
- Full time - 40 hours per week
- Monday to Friday, 9.00am - 5.30pm
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Signature People:
You’ll be an organised, people-focused professional with excellent communication skills and a natural ability to build rapport. You will also have:
- Strong IT skills, including Microsoft Office.
- Excellent organisation, time management, and attention to detail.
- A positive, caring attitude with a high degree of empathy.
- Previous experience in sales, hospitality, or customer service (desirable).
- A valid driving licence.
About Signature:
- Competitive pay and benefits package
- Career development and training opportunities
- Generous staff recognition and reward schemes
- Access to wellbeing support, including mental health first aiders and free physiotherapy sessions
- A supportive, friendly working environment where your contribution is valued.
At Signature, we live by our values – Building Caring Relationships, Being Focused and Accountable, Demonstrating Integrity, Striving for Excellence, and Being Positive. If you share these values and want to make a meaningful difference, we’d love to hear from you.
Apply now to start your journey with Signature.
Client Liaison Coordinator in Kingston upon Thames employer: Signature Senior Lifestyle Limited
Contact Detail:
Signature Senior Lifestyle Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Coordinator in Kingston upon Thames
✨Tip Number 1
Get to know the company! Research Signature Senior Lifestyle and understand their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Liaison Coordinator role.
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself that highlights your relevant skills and experience. This will come in handy during interviews or networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Signature family.
We think you need these skills to ace Client Liaison Coordinator in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the Client Liaison Coordinator role. Highlight your relevant experience in sales, customer service, or hospitality, and how it aligns with our values at Signature.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read and understand your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Signature Senior Lifestyle Limited
✨Know the Company Inside Out
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Client Liaison Coordinator, building rapport is key. Prepare examples from your past experiences where you've successfully engaged with clients or colleagues. Highlight your communication skills and empathy, as these are crucial for the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing a difficult client or coordinating a move-in process. Think through potential scenarios and prepare structured responses that demonstrate your problem-solving abilities and organisational skills.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
