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- Tasks: Serve delicious meals and create a welcoming atmosphere for our residents.
- Company: Signature Senior Lifestyle provides luxury care and dementia services in a supportive environment.
- Benefits: Enjoy up to 30 days annual leave, free meals, and ongoing career development.
- Why this job: Join a passionate team making a real difference in residents' lives while developing your skills.
- Qualifications: A year’s experience in a busy restaurant is preferred; a friendly personality is essential.
- Other info: Flexible shifts and opportunities to work across various departments.
Become the warm, welcoming face of our bistro and restaurants when you join Signature Senior Lifestyle as a Food and Beverage Assistant, at our luxury care and nursing home in Kingston upon Thames . We aim to offer a food & beverage service experience that is comfortable, easy, accessible and surprising.
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Your role at Signature
Our Food and Beverage Assistant will deliver restaurant quality service to our residents with a smile. You’ll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. Your role will also support dining operations or food & beverage service in other areas such as the Private dining room, Café, Sky Lounge Bistro or special events as applicable to the home where you are applying.
You’ll take dealing with complaints in your stride, ensuring the resident feels listened to and understood, and making sure the supervisor is informed of any issues quickly, in a calm and polite manner.
Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary depending on which department you are supporting.
What Signature Offer
- From £12.60 per hour
- Shift times: mixture of 6.30am-14.30pm and 12.15pm-20.15pm
- Full time day shift
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting – Norbiton nearest train station
- Walking – 25 minutes from nearest train station
- Driving – M25/ A3 from nearest motorway
Signature People
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.
As well as your charming, friendly personality and exceptional organisational skills, a year’s experience working in a busy restaurant is an advantage.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
WAKE UP TO THE
PASSION
“I am so passionate about good food. I love the fact that I get to cook delicious dishes, using the very best ingredients, all in a well-equipped kitchen.”
Anne-Marie is a Sous Chef at Signature Reigate Grange.
We care as much for our team as we do for our residents. WakeuptobetteratSignature!
#J-18808-Ljbffr
Food and Beverage Assistant employer: Signature Senior Lifestyle Limited
Contact Detail:
Signature Senior Lifestyle Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and dining experience at Signature Senior Lifestyle. Understanding the types of dishes served and the overall dining atmosphere will help you engage confidently with residents and showcase your enthusiasm during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've handled difficult situations in previous roles. Being able to demonstrate your ability to remain calm and polite under pressure will resonate well with the hiring team.
✨Tip Number 3
Research the values and mission of Signature Senior Lifestyle. Showing that you align with their commitment to kindness, compassion, and excellence will make a strong impression and indicate that you're a good cultural fit for the team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach and questions during the application process.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Food and Beverage Assistant. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or food service. Emphasise any previous roles where you provided excellent customer service, as this is crucial for the position.
Craft a Personal Statement: Write a personal statement that showcases your passion for food and beverage service. Mention your ability to handle complaints calmly and your commitment to creating a welcoming atmosphere for residents.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates attention to detail, which is important in the hospitality industry.
How to prepare for a job interview at Signature Senior Lifestyle Limited
✨Show Your Warmth
As a Food and Beverage Assistant, your role is all about creating a welcoming atmosphere. Make sure to smile and engage with the interviewer as if they were a resident. This will demonstrate your ability to connect with others and reflect the warm environment Signature Senior Lifestyle aims to provide.
✨Know the Menu
Familiarise yourself with common menu items and dietary restrictions that might be relevant in a care setting. Being able to discuss menu choices clearly and confidently will show that you are prepared and understand the importance of catering to residents' needs.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled complaints or difficult situations in the past. Highlight your ability to listen, empathise, and resolve issues calmly, as this is crucial for maintaining a positive dining experience for residents.
✨Emphasise Teamwork
Since the role involves working across various departments, be ready to discuss your experience in teamwork. Share examples of how you've collaborated with others in a busy environment, showcasing your adaptability and willingness to support colleagues.