Client Liaison Coordinator

Client Liaison Coordinator

Full-Time 33600 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales and marketing, manage move-ins, and build community relationships.
  • Company: Signature, a vibrant company focused on client engagement.
  • Benefits: Starting salary from £28k, up to 30 days leave, and free meals on shift.
  • Why this job: Join a dynamic team and make a real difference in clients' lives.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Great career development opportunities and a supportive work environment.

The predicted salary is between 33600 - 42000 £ per year.

Your role at Signature as a Client Liaison Coordinator will place you at the heart of our sales and marketing process, supporting our Client Liaison Manager to ensure every enquiry, show-round, and move-in runs seamlessly.

  • Support sales targets, follow up on leads, and maintain our sales database.
  • Manage the move-in process – from initial paperwork to a warm welcome on day one.
  • Prepare and update resident files and ensure accurate reporting.
  • Assist with sales events, open days, and community engagement activities.
  • Build strong relationships with local business contacts and referral sources.
  • Provide office cover, including some weekends and evenings.
  • Deputise for the Client Liaison Manager when required.

What Signature Offers:

  • From £28,000 per annum
  • Full time - 40 hours per week, Monday to Friday, 9.00am - 5.30pm
  • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
  • Workplace pension
  • Free meals on shift for staff working 6+ hours
  • Life Assurance Scheme
  • ‘Blue Light’ discount scheme eligible
  • Refer A Friend Incentive: £50 voucher and up to £1,000 cash bonus
  • Staff recognition scheme – Purple Heart Award
  • Ongoing career training and development
  • Employee Assistance Programme, occupational health support and wellbeing services
  • Plus cycle to work scheme, study support, long service awards and more

Transport Links:

  • Commuting - Surbiton nearest train station
  • Walking - less than 1 mile from nearest train station
  • Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25

Client Liaison Coordinator employer: Signature Senior Lifestyle Limited

At Signature, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and wellbeing. As a Client Liaison Coordinator, you'll enjoy competitive benefits including up to 30 days of annual leave, ongoing career training, and a vibrant team environment in Surbiton, where you can build meaningful relationships within the community while contributing to our sales and marketing success.
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Contact Detail:

Signature Senior Lifestyle Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Liaison Coordinator

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even reach out to current employees at Signature. Building relationships can open doors that applications alone can't.

✨Tip Number 2

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the hiring manager or team at Signature. A friendly email expressing your interest can make you stand out from the crowd.

✨Tip Number 3

Show off your personality! When you get the chance to meet potential employers, whether in interviews or networking events, let your enthusiasm shine through. They want to see how you’ll fit into their team culture.

✨Tip Number 4

Follow up after interviews! A quick thank-you note can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the role.

We think you need these skills to ace Client Liaison Coordinator

Sales Support
Lead Follow-Up
Database Management
Move-In Process Management
Accurate Reporting
Event Coordination
Community Engagement
Relationship Building
Office Administration
Flexibility
Team Collaboration
Customer Service
Time Management
Problem-Solving

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Liaison Coordinator role. Highlight your relevant experience in sales support and relationship building, as these are key aspects of the job.

Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you’re excited about helping clients and making their move-in process smooth and welcoming.

Be Clear and Concise: Keep your writing straightforward and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Signature Senior Lifestyle Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Client Liaison Coordinator. Familiarise yourself with the sales and marketing processes mentioned in the job description, and think about how your skills can support these areas.

✨Showcase Your People Skills

As this role involves building strong relationships with clients and local businesses, be prepared to share examples of how you've successfully managed relationships in the past. Highlight your communication skills and any experience you have in customer service or sales.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing a move-in process or dealing with a difficult client. Think through potential scenarios and prepare your responses, focusing on your problem-solving abilities and attention to detail.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, the types of sales events they host, or how success is measured in the position.

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