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- Tasks: Support academic programmes and assessments while managing student enquiries and administrative tasks.
- Company: Join a prestigious London University known for its commitment to excellence in education.
- Benefits: Enjoy hybrid working with two days on campus and potential for extension after three months.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in higher education.
- Qualifications: Strong admin experience in Higher Education and excellent communication skills are essential.
- Other info: This is a temporary role with opportunities for future positions; apply today!
Do you have excellent administrative skills within a Higher Education setting? Do you have a good understanding of the student lifecycle and assessment processes? Are you a confident communicator who is proactive and organised? If yes, Signature Recruitment is currently seeking a Senior Programme Officer to join a prestigious London University. This temporary assignment starts immediately and runs for three months – with the possibility to extend. It is offered on a hybrid working structure, with two days on campus.
As the Senior Programme Officer, you will facilitate the efficient running of academic programmes and assessments by providing essential support to students, academics and other stakeholders. Working as a senior member of the programme administration team you will ensure consistent management and delivery of taught provision and assessment processes by providing and supervising high quality administrative support.
Senior Programme Officer Key Responsibilities:
- Confidently supporting the Programme Manager with day-to-day administrative tasks, including inbox management, timetabling, module and assessment registration
- Supporting Assessment processes. To include handling mark sheets, collating marks, exam scripts, and online submissions
- Coordinating student enquiries and cases, investigating and resolving complex queries and issues and triaging and signposting when necessary
- Updating student records, modules and dealing with Mitigating Circumstance Forms (MCFs) and Examination Board processes
- Assisting with general committee servicing, including calendar invites, agenda and on occasions producing well written Minutes
- Working flexibly as part of a team, assisting others in times of high-volume activity and undertaking ad-hoc administrative duties
Senior Programme Officer Key Skills:
- Strong administrative experience within Higher Education and a good understanding of the student lifecycle and assessment process
- Good written and verbal communication skills to work professionally with a range of stakeholders, including senior members of the team and examination boards
- Proactive, flexible with strong organisational skills and the ability to multitask whilst maintaining a strong attention to detail particularly when working with complex data sets
- Excellent IT skills including Microsoft Word, Teams, Excel, PowerPoint and Outlook and experience in the use of databases and student records systems
If you have strong administrative skills, a good understanding of the student lifecycle and are personable and proactive then this Senior Programme Officer may be for you. If you possess the necessary experience and skills, please apply today!
While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.
Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensures all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation. T10348
Senior Programme Officer employer: Signature Recruitment
Contact Detail:
Signature Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Officer
✨Tip Number 1
Familiarise yourself with the specific administrative processes and systems used in higher education. Understanding how student records are managed and the assessment lifecycle will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of the university or similar institutions. They can provide insights into the culture and expectations of the role, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled complex administrative tasks in the past. Highlighting your problem-solving skills and ability to manage multiple priorities will demonstrate your suitability for the Senior Programme Officer role.
✨Tip Number 4
Showcase your IT skills by being ready to discuss your experience with tools like Microsoft Excel and student record systems. Being able to articulate how you've used these tools effectively in previous roles will set you apart from other candidates.
We think you need these skills to ace Senior Programme Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience within Higher Education. Emphasise your understanding of the student lifecycle and assessment processes, as these are crucial for the Senior Programme Officer role.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive nature and organisational skills. Mention specific examples of how you've successfully managed administrative tasks in previous roles, particularly in a higher education setting.
Highlight Relevant Skills: In your application, clearly outline your IT skills, especially with Microsoft Office applications and any experience with databases or student records systems. This will demonstrate your capability to handle the technical aspects of the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with complex data sets and handling student enquiries. Being prepared will help you convey your confidence and communication skills during any interviews.
How to prepare for a job interview at Signature Recruitment
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples from your past roles that demonstrate your ability to manage tasks efficiently, especially within a Higher Education context.
✨Understand the Student Lifecycle
Familiarise yourself with the student lifecycle and assessment processes. Be ready to explain how your understanding can contribute to the efficient running of academic programmes and support for students.
✨Communicate Confidently
Practice your communication skills before the interview. You’ll need to convey complex information clearly and professionally, so think about how you can demonstrate your ability to engage with various stakeholders effectively.
✨Demonstrate Proactivity and Organisation
Prepare to give examples of how you've been proactive in previous roles. Discuss how you prioritise tasks and manage your time, especially during busy periods, to ensure that all administrative duties are completed accurately and on time.
