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For Companies At a Glance
- Tasks: Support academic programmes and assessments while managing student enquiries and administrative tasks.
- Company: Join a prestigious London University known for its commitment to excellence in education.
- Benefits: Enjoy hybrid working with two days on campus and potential for contract extension.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in higher education.
- Qualifications: Strong admin experience in Higher Education and excellent communication skills are essential.
- Other info: This is a temporary role starting immediately, perfect for students seeking valuable experience.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Do you have excellent administrative skills within a Higher Education setting? Do you have a good understanding of the student lifecycle and assessment processes? Are you a confident communicator who is proactive and organised? If yes, Signature Recruitment is currently seeking a Senior Programme Officer to join a prestigious London University. This temporary assignment starts immediately and runs for three months – with the possibility to extend. It is offered on a hybrid working structure, with two days on campus.
As the Senior Programme Officer, you will facilitate the efficient running of academic programmes and assessments by providing essential support to students, academics and other stakeholders. Working as a senior member of the programme administration team you will ensure consistent management and delivery of taught provision and assessment processes by providing and supervising high quality administrative support.
Senior Programme Officer Key Responsibilities:
- Confidently supporting the Programme Manager with day-to-day administrative tasks, including inbox management, timetabling, module and assessment registration
- Supporting Assessment processes. To include handling mark sheets, collating marks, exam scripts, and online submissions
- Coordinating student enquiries and cases, investigating and resolving complex queries and issues and triaging and signposting when necessary
- Updating student records, modules and dealing with Mitigating Circumstance Forms (MCFs) and Examination Board processes
- Assisting with general committee servicing, including calendar invites, agenda and on occasions producing well written Minutes
- Working flexibly as part of a team, assisting others in times of high-volume activity and undertaking ad-hoc administrative duties
Senior Programme Officer Key Skills:
- Strong administrative experience within Higher Education and a good understanding of the student lifecycle and assessment process
- Good written and verbal communication skills to work professionally with a range of stakeholders, including senior members of the team and examination boards
- Proactive, flexible with strong organisational skills and the ability to multitask whilst maintaining a strong attention to detail particularly when working with complex data sets
- Excellent IT skills including Microsoft Word, Teams, Excel, PowerPoint and Outlook and experience in the use of databases and student records systems
If you have strong administrative skills, a good understanding of the student lifecycle and are personable and proactive then this Senior Programme Officer may be for you. If you possess the necessary experience and skills, please apply today!
While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.
Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensures all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation. T10348
Senior Programme Officer employer: Signature Recruitment
Contact Detail:
Signature Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Officer
✨Tip Number 1
Familiarise yourself with the student lifecycle and assessment processes specific to higher education. Understanding these elements will not only help you in interviews but also demonstrate your proactive approach and readiness for the role.
✨Tip Number 2
Network with current or former employees of the university or similar institutions. Engaging with them can provide insights into the organisational culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Office applications and any student records systems mentioned in the job description. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in handling complex administrative tasks and resolving queries. Think of specific examples that showcase your organisational skills and attention to detail, as these are crucial for the Senior Programme Officer role.
We think you need these skills to ace Senior Programme Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience within Higher Education. Emphasise your understanding of the student lifecycle and assessment processes, as these are crucial for the Senior Programme Officer role.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive nature and organisational skills. Mention specific examples of how you've successfully managed administrative tasks in previous roles, particularly in a higher education context.
Highlight Relevant Skills: In your application, clearly outline your IT skills, especially with Microsoft Office applications and any experience with databases or student records systems. This will demonstrate your capability to handle the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is essential for this position. A polished application reflects your professionalism.
How to prepare for a job interview at Signature Recruitment
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in a Higher Education setting. Highlight specific examples where you successfully managed tasks like timetabling or handling student records, as these are crucial for the Senior Programme Officer role.
✨Understand the Student Lifecycle
Demonstrate your knowledge of the student lifecycle and assessment processes during the interview. You might want to prepare examples of how you've navigated these processes in past roles, as this will show your understanding and readiness for the position.
✨Communicate Confidently
Since the role requires strong communication skills, practice articulating your thoughts clearly and confidently. Be ready to engage with various stakeholders and showcase your ability to resolve complex queries effectively.
✨Emphasise Your Organisational Skills
The ability to multitask and maintain attention to detail is key for this position. Prepare to discuss how you manage competing priorities and ensure accuracy when dealing with complex data sets, as this will demonstrate your suitability for the role.
