At a Glance
- Tasks: Be the friendly voice for customers, managing calls and ensuring a great experience.
- Company: Join a sustainability-focused organisation making a positive impact in Bristol.
- Benefits: Gain valuable experience in a supportive team environment with a purpose-driven mission.
- Other info: Fully office-based role with Monday to Friday hours, perfect for building your professional skills.
- Why this job: Kickstart your career while helping customers and supporting a busy operations team.
- Qualifications: Previous customer service or admin experience, strong communication skills, and attention to detail.
The predicted salary is between 22000 - 26000 £ per year.
Signature Recruitment are currently supporting a sustainability-focused organisation in Bristol to find a proactive ‘Customer Service Advisor’ for an immediate start. This role is a 3-month temporary assignment where you’ll play a key role in ensuring an excellent customer experience while supporting a busy operations team.
Key Responsibilities
- Act as the first point of contact, managing inbound calls professionally and efficiently
- Handle enquiries from customers and stakeholders, escalating where required
- Maintain accurate records across internal systems and CRM platforms
- Support inbox management and respond to queries promptly
- Assist with document preparation and administrative duties
- Support project coordination, including tracking progress and liaising with stakeholders
What We’re Looking For
- Previous call centre, customer service, or administrative experience
- Confident telephone manner and strong communication skills
- Highly organised with excellent attention to detail
- Ability to multitask in a fast-paced environment
- Competent in Microsoft Office and CRM systems
- Proactive, independent, and a strong team player
Location
Bristol
Working Hours
Monday to Friday, 08:00am – 17:00pm (42.5 hours per week)
Fully office-based role
Why Join?
Opportunity to gain valuable experience within a growing, purpose-driven organisation. Supportive and collaborative team environment.
Call to Action
If you’re a motivated Customer Service Advisor looking for your next opportunity, I’d love to hear from you. Please apply today or get in touch with Jasmine at Signature Recruitment for more information.
Customer Service Advisor employer: Signature Recruitment Limited
Join a sustainability-focused organisation in Bristol that prioritises employee growth and a collaborative work culture. As a Customer Service Advisor, you'll benefit from a supportive team environment while gaining valuable experience in a purpose-driven setting, all within a vibrant city known for its commitment to sustainability.
Contact Details:
Signature Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission, especially around sustainability, will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves handling inbound calls, try role-playing with a friend or family member to get comfortable managing enquiries and responding promptly.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you’ve successfully multitasked or managed records, as these will be key in impressing the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Customer Service Advisor role.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous customer service or administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your confident telephone manner and attention to detail!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how you can contribute to our sustainability-focused mission. Keep it friendly and professional!
Show Off Your Organisational Skills:In your application, mention specific examples of how you've managed multiple tasks in a fast-paced environment. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our supportive team!
How to prepare for a job interview at Signature Recruitment Limited
✨Know the Company
Before your interview, take some time to research the sustainability-focused organisation. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since this role requires a confident telephone manner, practice answering common customer service scenarios out loud. You can even role-play with a friend or family member to get comfortable with handling enquiries and managing calls professionally.
✨Showcase Your Organisational Skills
Be prepared to discuss how you stay organised in a fast-paced environment. Bring examples of how you've managed multiple tasks or projects simultaneously in previous roles. This will demonstrate your ability to multitask effectively, which is crucial for this position.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the company's approach to sustainability, or what success looks like in this role. This shows you're engaged and eager to contribute.
