At a Glance
- Tasks: Be the friendly face for students, managing enquiries and providing essential admin support.
- Company: Join a vibrant higher education institution in Central London.
- Benefits: Earn £18.03 per hour with flexible core working hours.
- Other info: Enjoy a dynamic role with opportunities to grow in a supportive environment.
- Why this job: Make a difference in student wellbeing while developing your admin skills.
- Qualifications: Previous admin experience and strong people skills are essential.
The predicted salary is between 18.03 - 18.03 £ per hour.
Would you enjoy a front-of-house role where strong administration and people skills are equally important? Are you confident staying calm, organised and professional while supporting students who may sometimes be upset or distressed? Signature Recruitment is seeking a Student Wellbeing Administrator to join a busy student support service within a Central London higher education institution.
Paying £18.03 per hour, this is a four-month temporary assignment working full-time, five days per week and fully onsite. The role combines reception, student enquiries, data administration and finance-related tasks, with an immediate start preferred.
Student Wellbeing Administrator - The Role:
You will be a welcoming first point of contact for students, staff and visitors while providing detailed administrative support to the wider wellbeing service. Although the role sits within student wellbeing, you will not be expected to provide counselling or specialist wellbeing advice. Instead, you will listen, remain composed, maintain appropriate boundaries and signpost or escalate students to the correct support when necessary.
Your responsibilities will include:
- Providing reception and front-of-house support and welcoming students and visitors.
- Managing shared inboxes, responding to enquiries and signposting or escalating queries appropriately.
- Maintaining accurate records, databases and student information through data entry and administrative updates.
- Supporting finance administration, including accurate coding and data input.
- Coordinating referrals and providing wider administrative support to the student wellbeing team.
- Managing interruptions and competing priorities while keeping day-to-day administration organised.
Student Wellbeing Administrator - What's on Offer:
- £18.03 per hour.
- Four-month temporary contract.
- Full-time, five days per week.
- Fully office-based in Central London.
- Core daytime working hours, with some flexibility around start and finish times.
- A varied role combining reception, student contact and administration.
Student Wellbeing Administrator - Who We're Looking For:
Strong previous administrative experience.
Student Wellbeing Administrator employer: Signature Recruitment Careers
As a Senior Events Administrator at this esteemed higher education institution in London, you will be part of a vibrant and supportive team dedicated to creating memorable experiences for students during graduation. The institution offers a collaborative work culture, opportunities for professional growth, and the chance to engage with a diverse community, making it an excellent employer for those passionate about education and event management.
Contact Details:
Signature Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Administrator
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Signature Recruitment Careers.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Signature Recruitment Careers. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Student Wellbeing Administrator
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Signature Recruitment Careers.
How to prepare for a job interview at Signature Recruitment Careers
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Signature Recruitment Careers's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Signature Recruitment Careers offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
