Student Wellbeing Administrator in London

Would you enjoy a front-of-house role where strong administration and people skills are equally important? Are you confident staying calm, organised and professional while supporting students who may sometimes be upset or distressed? Signature Recruitment is seeking a Student Wellbeing Administrator to join a busy student support service within a Central London higher education institution.

Paying £18.03 per hour, this is a four-month temporary assignment working full-time, five days per week and fully onsite. The role combines reception, student enquiries, data administration and finance-related tasks, with an immediate start preferred.

Student Wellbeing Administrator - The Role:

You will be a welcoming first point of contact for students, staff and visitors while providing detailed administrative support to the wider wellbeing service.

Although the role sits within student wellbeing, you will not be expected to provide counselling or specialist wellbeing advice. Instead, you will listen, remain composed, maintain appropriate boundaries and signpost or escalate students to the correct support when necessary.

Your responsibilities will include:

• Providing reception and front-of-house support and welcoming students and visitors.
• Managing shared inboxes, responding to enquiries and signposting or escalating queries appropriately.
• Maintaining accurate records, databases and student information through data entry and administrative updates.
• Supporting finance administration, including accurate coding and data input.
• Coordinating referrals and providing wider administrative support to the student wellbeing team.
• Managing interruptions and competing priorities while keeping day-to-day administration organised.

Student Wellbeing Administrator - What's on Offer:

• £18.03 per hour.
• Four-month temporary contract.
• Full-time, five days per week.
• Fully office-based in Central London.
• Core daytime working hours, with some flexibility around start and finish times.
• A varied role combining reception, student contact and administration.

Student Wellbeing Administrator - Who We're Looking For:

• Strong previous administrative experience.
• Reception, front-of-house or another busy customer-facing office background.
• Confidence managing shared inboxes, enquiries and multiple priorities.
• Strong data-entry skills and excellent attention to detail.
• A calm, empathetic and professional approach when dealing with distressed individuals.
• Good judgement and clear boundaries, with confidence escalating sensitive situations appropriately.
• Salesforce experience would be beneficial but is not essential.
• Higher Education experience would be helpful but is not required.

If you are an organised administrator who enjoys working with people and can remain calm and professional in a busy front-line environment, please apply today to be considered.

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities.

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