Membership and Office Administrator in London

Would you value a permanent Monday-to-Friday role with 9:30am–4:30pm hours, lunch provided each day and plenty of variety? Do you enjoy working in a formal environment where professional service, polished correspondence and getting every detail right genuinely matter? Signature Recruitment is seeking a Membership and Office Administrator to join a long-established private members’ organisation in Central London.

Offering £35,000–£40,000 per annum, this is a permanent, full-time and fully office-based position within a small professional team. The organisation has a traditional working style, with clear reporting lines, established procedures and a strong emphasis on courtesy, professional etiquette and personal service.

Some processes remain deliberately traditional, combining databases and spreadsheets with paper records, formal correspondence and manual administration. This will particularly suit someone who appreciates established ways of working and takes pride in accuracy and presentation.

Membership and Office Administrator - The Role:

You will be a key point of contact for members while providing day-to-day support to the Club Secretary and colleagues across the organisation. The role combines membership administration, events, correspondence, records management and wider office support.

Your responsibilities will include:

• Responding to member enquiries, processing applications and maintaining accurate membership records and personal details.
• Drafting and proofreading formal correspondence, letters and communications, with close attention to names, titles, dates and presentation.
• Coordinating administration for member lunches, dinners, talks and other events, including bookings, communications and attendee records.
• Working closely with the Accounts team on subscriptions, payments, Direct Debits and member billing queries.
• Maintaining databases, spreadsheets, electronic records and structured paper filing systems.
• Providing wider support to the Club Secretary and team, including office administration, event coordination and day-to-day member requests.

Membership and Office Administrator - What's on Offer:

• £35,000–£40,000 per annum.
• Permanent, full-time position.
• Monday to Friday, 9:30am–4:30pm.
• Fully office-based in Central London.
• Lunch provided each working day.
• Pension contribution.
• Weekends and bank holidays off.
• The organisation closes throughout August and between Christmas and New Year.
• A varied role within a small, long-established organisation.

Annual leave is taken during the organisation’s August and Christmas/New Year closure periods. The position also involves occasional support at external member events during the year.

Membership and Office Administrator - Who We're Looking For:

• Previous office administration experience, ideally involving members, clients or another service-focused environment.
• Exceptional attention to detail and accuracy when working with names, titles, dates, records and correspondence.
• Strong written English, with confidence drafting and proofreading professional communications.
• Excellent interpersonal skills and a professional, courteous approach by telephone, email and in person.
• Strong organisation skills and the ability to manage several requests while maintaining accurate records.
• Confidence using Microsoft Office, spreadsheets and databases alongside more traditional paper-based processes.
• Comfortable working within a formal environment with established reporting lines and ways of working.

If you enjoy detailed administration, professional member service and a traditional office environment where accuracy and personal standards are highly valued, please apply today to be considered.

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities.

Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.SIG-P10782