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- Tasks: Clean and sanitise guest rooms, restock amenities, and assist guests with requests.
- Company: The Rutland Hotel, a quirky 4-star hotel in Edinburgh.
- Benefits: Enjoy staff discounts, extra annual leave, and a supportive work environment.
- Why this job: Join a fun team and create memorable experiences for guests every day.
- Qualifications: Attention to detail, time management, and great customer service skills.
- Other info: Be part of a dynamic team with opportunities for growth in a vibrant setting.
The predicted salary is between 20000 - 22000 £ per year.
At The Rutland, we pride ourselves on delivering fun and whimsy with a quirky, modern take on Scottish hospitality. Our award-winning, 4-star hotel and apartments offer a truly unique experience for those in the know. Each bespoke room—no two alike—features luxurious finishes and thoughtful personal touches, ensuring every guest enjoys a warm, friendly, and personalised stay.
From weddings and anniversaries to family getaways, lively reunions, city adventures, and golf retreats, we cater to those seeking more than just four walls and a bed. Our passionate team embodies this spirit, creating memorable experiences for every guest. If you love showcasing your personality, working hard, and embracing the excitement of no two days being the same, The Rutland is the place for you!
If what you’ve read sounds good to you then we’d love to speak.
Room Attendant Duties- Cleaning and Sanitising Guest Rooms – Ensuring that guest rooms are cleaned to a high standard, including making beds, dusting surfaces, vacuuming carpets, and sanitising bathrooms.
- Replenishing Amenities – Restocking toiletries, towels, and other room supplies such as tea, coffee, and minibar items as per hotel standards.
- Inspecting and Reporting Maintenance Issues – Checking for any damages or maintenance requirements in guest rooms and reporting them to the appropriate department for prompt repairs.
- Ensuring Compliance with Health and Safety Regulations – Following proper procedures for handling cleaning chemicals, disposing of waste, and maintaining hygiene standards in accordance with hotel policies.
- Providing Guest Assistance – Responding to guest requests for extra towels, pillows, or other amenities and ensuring a comfortable and pleasant stay for guests.
- Attention to Detail – Ensuring that all rooms are cleaned thoroughly and meet the hotel’s high standards, including spotting any maintenance or cleanliness issues.
- Time Management – Working efficiently to clean and prepare multiple rooms within a set timeframe while maintaining quality.
- Customer Service Skills – Being polite, approachable, and responsive to guest requests to ensure a positive experience.
- Teamwork – Collaborating with other housekeeping staff and hotel departments to ensure smooth operations and excellent guest service.
- Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
- Employee Assistant Programme
- Extra annual leave days gathered through service
Plus so much more! We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
If this sounds like something you want to be a part of, apply today by sending in your CV. The Rutland Hotel is part of Signature Group.
Room Attendant - The Rutland Hotel employer: Signature Pub Group Ltd.
Contact Detail:
Signature Pub Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - The Rutland Hotel
✨Tip Number 1
Get to know The Rutland Hotel! Research their unique style and values so you can show off your personality in the interview. We want to see how you can fit into their quirky, modern take on Scottish hospitality.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for guests or customers. We love to hear about those moments that showcase your attention to detail and teamwork.
✨Tip Number 3
Be ready to talk about time management! The Rutland needs someone who can juggle cleaning multiple rooms efficiently. Share your strategies for staying organised and maintaining high standards under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to be part of the Signature Group family. We can't wait to hear from you!
We think you need these skills to ace Room Attendant - The Rutland Hotel
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love candidates who can showcase their unique flair and enthusiasm for the role. Remember, we’re all about fun and whimsy at The Rutland!
Tailor Your CV: Make sure to tailor your CV to highlight your attention to detail and customer service skills. Mention any relevant experience that shows you can keep things spick and span while making guests feel at home. We want to see how you fit into our quirky vibe!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Room Attendant role. A well-structured application will definitely catch our eye!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic team at The Rutland!
How to prepare for a job interview at Signature Pub Group Ltd.
✨Know the Hotel's Vibe
Before your interview, take some time to understand The Rutland's unique approach to hospitality. Familiarise yourself with their quirky style and the importance they place on personal touches in guest experiences. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, be ready to share examples from your past experiences where you demonstrated this skill. Whether it’s about cleaning standards or spotting maintenance issues, highlighting your meticulous nature will resonate well with the hiring team.
✨Emphasise Teamwork and Customer Service
The Rutland values collaboration and excellent customer service. Prepare to discuss how you've worked effectively in teams and provided outstanding service in previous roles. Share specific instances where you went above and beyond for guests or supported your colleagues.
✨Prepare Questions About the Role
Interviews are a two-way street! Think of thoughtful questions to ask about the Room Attendant role and the hotel culture. This not only shows your enthusiasm but also helps you gauge if The Rutland is the right fit for you. Ask about training opportunities or how the team celebrates successes together.