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- Tasks: As a Room Attendant, you'll clean and prepare unique guest rooms with flair and attention to detail.
- Company: Join The Rutland Hotel, an award-winning venue known for its quirky Scottish hospitality and personalised experiences.
- Benefits: Enjoy staff discounts, extra annual leave, and access to a 24/7 Employee Assistance Programme.
- Why this job: Embrace a fun work culture where no two days are the same and every guest experience matters.
- Qualifications: We're looking for detail-oriented, friendly individuals with great time management and customer service skills.
- Other info: Be part of a passionate team at one of Scotland's top hospitality groups with 21 venues.
The predicted salary is between 20000 - 28000 £ per year.
Room Attendant, The Rutland Hotel, Edinburgh
At The Rutland, we pride ourselves on delivering fun and whimsy with a quirky, modern take on Scottish hospitality. Our award-winning, 4-star hotel and apartments offer a truly unique experience for those in the know. Each bespoke room—no two alike—features luxurious finishes and thoughtful personal touches, ensuring every guest enjoys a warm, friendly, and personalised stay.
From weddings and anniversaries to family getaways, lively reunions, city adventures, and golf retreats, we cater to those seeking more than just four walls and a bed. Our passionate team embodies this spirit, creating memorable experiences for every guest. If you love showcasing your personality, working hard, and embracing the excitement of no two days being the same, The Rutland is the place for you!
If what you’ve read sounds good to you then we’d love to speak.
Room Attendant Duties
· Cleaning and Sanitising Guest Rooms – Ensuring that guest rooms are cleaned to a high standard, including making beds, dusting surfaces, vacuuming carpets, and sanitising bathrooms.
· Replenishing Amenities – Restocking toiletries, towels, and other room supplies such as tea, coffee, and minibar items as per hotel standards.
· Inspecting and Reporting Maintenance Issues – Checking for any damages or maintenance requirements in guest rooms and reporting them to the appropriate department for prompt repairs.
· Ensuring Compliance with Health and Safety Regulations – Following proper procedures for handling cleaning chemicals, disposing of waste, and maintaining hygiene standards in accordance with hotel policies.
· Providing Guest Assistance – Responding to guest requests for extra towels, pillows, or other amenities and ensuring a comfortable and pleasant stay for guests.
Required Skills
· Attention to Detail – Ensuring that all rooms are cleaned thoroughly and meet the hotel’s high standards, including spotting any maintenance or cleanliness issues.
· Time Management – Working efficiently to clean and prepare multiple rooms within a set timeframe while maintaining quality.
· Customer Service Skills – Being polite, approachable, and responsive to guest requests to ensure a positive experience.
· Teamwork – Collaborating with other housekeeping staff and hotel departments to ensure smooth operations and excellent guest service.
Benefits
On top of pay – also included is our wider benefits such as:
· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
· Employee Assistant Programme
· Extra annual leave days gathered through service
Plus so much more!
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
Applying for Signature
If this sounds like something you want to be a part of, apply today by sending in your CV.
The Rutland Hotel is part of Signature Group.We have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.
*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.
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Room Attendant employer: Signature Pub Group Ltd.
Contact Detail:
Signature Pub Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with The Rutland Hotel's unique offerings and atmosphere. Understanding their quirky take on Scottish hospitality will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Highlight your attention to detail in any conversations or interviews. Since the role requires maintaining high cleanliness standards, sharing specific examples of how you've excelled in this area in previous jobs can set you apart from other candidates.
✨Tip Number 3
Demonstrate your customer service skills by preparing to discuss how you've handled guest requests or complaints in the past. The Rutland values a friendly and personalised experience for guests, so showcasing your ability to enhance their stay will be beneficial.
✨Tip Number 4
Emphasise your teamwork abilities when speaking with the hiring team. Since the role involves collaborating with other staff members, sharing experiences where you've successfully worked as part of a team can illustrate that you're a good fit for their dynamic environment.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and skills required for the Room Attendant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your relevant experience in housekeeping or customer service. Emphasise your attention to detail, time management skills, and any previous roles where you provided excellent guest service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at The Rutland Hotel. Mention why you are drawn to their unique approach to hospitality and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Room Attendant role.
How to prepare for a job interview at Signature Pub Group Ltd.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've ensured high standards in your previous cleaning roles. Highlight any experiences where you spotted issues that needed addressing.
✨Demonstrate Your Customer Service Skills
The Rutland Hotel values a friendly and personalised approach to guest service. Be ready to share instances where you've gone above and beyond for guests or customers, showcasing your ability to respond positively to requests.
✨Emphasise Teamwork Experience
Collaboration is key in a hotel environment. Talk about your experience working as part of a team, especially in fast-paced settings. Mention how you’ve supported colleagues and contributed to a positive work atmosphere.
✨Prepare for Health and Safety Questions
Understanding health and safety regulations is vital for this role. Brush up on relevant procedures regarding cleaning chemicals and hygiene standards. Be ready to discuss how you ensure compliance in your work.
