Join Signature Group – We Serve Happiness
At Signature Group, we’re passionate about delivering exceptional hospitality experiences across Scotland. Since 2003, we’ve grown into a leading hospitality group with over 20 unique venues, including stylish bars, award‑winning restaurants, boutique hotels and even our own brewery. Our portfolio includes well‑loved spots such as Kyloe Gourmet Steak Restaurant, Cold Town House, and The Spiritualist in both Glasgow and Aberdeen.
With a team of over 650 dedicated professionals, we believe in investing in our people. Our tailored development programmes support career growth from entry level roles to senior management in both front and back of house environments. We prioritise work‑life balance, offering additional annual leave, flexible shift patterns and a culture that values and rewards dedication.
Our commitment to excellence extends to our workplace culture, earning us a spot on The Sunday Times Best Places to Work list in 2024. Whether you’re an aspiring chef, bartender, or manager, Signature Group offers an exciting and rewarding career path.
At Signature, we believe in serving happiness in everything we do. We challenge the norm in hospitality and want to help create an industry where people want to work and can have a successful career. Our core values—Excellence, Leadership, Inclusion, Accountability, Caring, and Fun—guide us in creating a workplace that is both fulfilling and inspiring.
If that sounds good, then we’d love to speak to you!
Duty Manager – Spiritualist Glasgow
We’re hiring a Duty Manager on £12.70ph PLUS Tronc.
Duty Manager Duties
- Oversee daily operations, ensuring smooth and efficient service delivery across all departments during shifts.
- Supervise and support staff, resolving any issues and maintaining a positive work environment.
- Handle customer queries and complaints effectively, ensuring a high level of customer satisfaction.
- Ensure health, safety, and hygiene standards are adhered to at all times, conducting regular checks and taking corrective actions.
- Maintain accurate records of daily operations, staff attendance, and incidents, and provide reports to senior management.
Required Skills
- Leadership & Team Management – Strong ability to lead and motivate a team, ensuring high performance, resolving conflicts, and fostering a positive, productive work environment.
- Excellent Communication Skills – Clear, effective communication, both verbal and written, to interact with staff, customers, and senior management.
- Problem‑Solving & Decision‑Making – Ability to make quick, informed decisions and resolve issues efficiently while maintaining a calm, professional demeanour.
- Customer Service Excellence – Strong focus on providing outstanding service, handling complaints, and ensuring customer satisfaction.
- Health & Safety Knowledge – In‑depth understanding of health and safety regulations, ensuring compliance and promoting a safe working environment for staff and customers.
Benefits
On top of pay, we offer:
- Staff discount ranging from 25% to 50% on food & drink at all Signature Group venues.
- Employee Assistant Programme.
- Extra annual leave days earned through service.
- 24/7 Employee Assistance Program access.
- Other perks and rewards (details upon interview).
Applying for Signature
If this sounds like something you want to be a part of, apply today by sending in your CV.
Signature Group has 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.
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Contact Detail:
Signature Pub Group Ltd. Recruiting Team