Operations Duty Manager: Lead Teams, Deliver Excellence
Operations Duty Manager: Lead Teams, Deliver Excellence

Operations Duty Manager: Lead Teams, Deliver Excellence

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams and ensure top-notch service in a vibrant hospitality environment.
  • Company: Dynamic hospitality group dedicated to excellence and customer satisfaction.
  • Benefits: Enjoy staff discounts, support programmes, and a fun work atmosphere.
  • Why this job: Make a difference in guest experiences while developing your leadership skills.
  • Qualifications: Strong leadership and customer service skills, with knowledge of health and safety.
  • Other info: Join a supportive team and grow your career in the hospitality industry.

The predicted salary is between 28800 - 43200 Β£ per year.

A hospitality group in the UK is seeking a Duty Manager responsible for overseeing daily operations and ensuring excellent service delivery.

The ideal candidate will possess strong leadership skills, a commitment to customer service, and an understanding of health and safety regulations.

This role also involves supervising staff and resolving any operational issues to maintain positive work conditions.

The company offers attractive benefits, including staff discounts and support programs.

Operations Duty Manager: Lead Teams, Deliver Excellence employer: Signature Pub Group Ltd.

Join a leading hospitality group in the UK, where we prioritise employee well-being and professional growth. As an Operations Duty Manager, you'll thrive in a supportive work culture that values excellence and teamwork, with attractive benefits such as staff discounts and comprehensive support programmes to enhance your career journey.
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Contact Detail:

Signature Pub Group Ltd. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Operations Duty Manager: Lead Teams, Deliver Excellence

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give us insights and maybe even a foot in the door.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've led teams or resolved issues in past roles. We want to see that you can deliver excellence under pressure.

✨Tip Number 3

Be ready to discuss health and safety regulations. Brush up on relevant laws and best practices, as this knowledge will show us you're serious about maintaining a safe and positive work environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Operations Duty Manager: Lead Teams, Deliver Excellence

Leadership Skills
Customer Service
Health and Safety Regulations
Staff Supervision
Operational Issue Resolution
Positive Work Environment Maintenance
Communication Skills
Problem-Solving Skills

Some tips for your application 🫑

Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to our hospitality group.

Customer Service is Key: Don’t forget to emphasise your commitment to customer service. Share examples of how you've gone above and beyond to ensure a great experience for guests, as this is crucial for the Duty Manager role.

Know Your Health and Safety Regulations: Make sure to mention your understanding of health and safety regulations. We appreciate candidates who are knowledgeable in this area, so include any relevant certifications or training you've completed.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at Signature Pub Group Ltd.

✨Know Your Operations Inside Out

Before the interview, make sure you understand the daily operations of a Duty Manager in hospitality. Familiarise yourself with common challenges and how to overcome them. This will show your potential employer that you're ready to hit the ground running.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your ability to lead effectively and maintain a positive work environment.

✨Emphasise Customer Service Commitment

Be ready to discuss your approach to customer service. Share stories that highlight your dedication to ensuring excellent service delivery. This is crucial in hospitality, and showing your passion can set you apart from other candidates.

✨Understand Health and Safety Regulations

Brush up on relevant health and safety regulations before your interview. Being knowledgeable in this area not only shows your professionalism but also reassures the employer that you can maintain a safe environment for both staff and customers.

Operations Duty Manager: Lead Teams, Deliver Excellence
Signature Pub Group Ltd.

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