At a Glance
- Tasks: Welcome guests, ensure safety, and manage reservations during the night shift.
- Company: The Rutland Hotel, an award-winning 4-star hotel in Edinburgh.
- Benefits: Earn £14.25 per hour plus discounts on food and beverages.
- Other info: Flexible shifts with opportunities for extra annual leave.
- Why this job: Join a quirky team and create memorable experiences for guests every night.
- Qualifications: Strong communication skills and a friendly, professional approach.
The predicted salary is between 29500 - 29500 € per year.
Are you a midnight warrior? Happy to extend our warm hospitality overnight for all of our residents and arrivals while keeping the building secure and safe - then this is the place for you! We are currently looking for a Part‑Time Night Receptionist to bring into our award winning team. Shift pattern is 10PM‑8AM, 2-3 days a week plus a wee flexibility for holiday cover wouldn't hurt.
At The Rutland, we pride ourselves on delivering fun and whimsy with a quirky, modern take on Scottish hospitality. Our award‑winning, 4‑star hotel and apartments offer a truly unique experience for those in the know. Each bespoke room—no two alike—features luxurious finishes and thoughtful personal touches, ensuring every guest enjoys a warm, friendly, and personalised stay. From weddings and anniversaries to family getaways, lively reunions, city adventures, and golf retreats, we cater to those seeking more than just four walls and a bed. Our passionate team embodies this spirit, creating memorable experiences for every guest. If you love showcasing your personality, working hard, and embracing the excitement of no two days being the same, The Rutland is the place for you!
If what you’ve read sounds good to you then we’d love to speak.
Night Porter Duties- Guest Assistance – Providing a warm welcome, handling late check‑ins and early departures, and assisting guests with any inquiries or requests.
- Security & Safety – Conducting regular patrols of the hotel to ensure guest safety and the security of the premises.
- Housekeeping & Maintenance – Ensuring public areas are clean and tidy, addressing minor maintenance issues, and reporting larger concerns to management.
- Reception & Administration – Managing reservations, handling payments, answering calls, and maintaining accurate records.
- Food & Beverage Service – Preparing and serving light refreshments or room service orders as required.
- Customer Service – Friendly and professional approach with strong communication skills.
- Problem‑Solving – Ability to handle guest concerns efficiently and calmly.
- Attention to Detail – Ensuring hotel standards are maintained throughout the night.
- Reliability & Initiative – Ability to work independently and take responsibility.
- Basic IT & Admin Skills – Comfortable using booking systems and processing transactions.
On top of pay - also included is our wider benefits such as:
- Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues.
- Employee Assistant Programme.
- Extra annual leave days gathered through service.
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance. If this sounds like something you want to be a part of, apply today by sending in your CV.
Night Receptionist The Rutland Hotel Edinburgh £14.25 per hour employer: Signature Pub Group Ltd
The Rutland Hotel in Edinburgh is an exceptional employer, offering a vibrant work culture that celebrates individuality and creativity. With competitive pay, generous staff discounts, and a commitment to employee well-being through our 24/7 Employee Assistance Programme, we ensure our team members thrive both personally and professionally. Join us in delivering unique Scottish hospitality while enjoying opportunities for growth and a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist The Rutland Hotel Edinburgh £14.25 per hour
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Rutland Hotel. Familiarise yourself with their unique offerings and quirky vibe. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! As a Night Receptionist, you'll be the face of the hotel during the night. Think of scenarios where you might need to handle guest inquiries or concerns, and practice how you'd respond warmly and professionally.
✨Tip Number 3
Show off your personality! The Rutland values a friendly and fun atmosphere, so don’t be afraid to let your character shine through in your interactions. Be yourself and let them see how you can contribute to their vibrant team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your CV gets seen by the right people and shows your enthusiasm for joining our award-winning team.
We think you need these skills to ace Night Receptionist The Rutland Hotel Edinburgh £14.25 per hour
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are and why you’d be a great fit for our quirky team at The Rutland.
Tailor Your CV:Make sure your CV is tailored to the Night Receptionist role. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your problem-solving skills and attention to detail!
Keep It Professional Yet Friendly:While we want to see your fun side, remember to keep your application professional. Use clear language and check for any typos or errors – first impressions count, especially in hospitality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at The Rutland!
How to prepare for a job interview at Signature Pub Group Ltd
✨Show Your Personality
As a Night Receptionist, your personality is key! Make sure to showcase your friendly and professional approach during the interview. Share examples of how you've created memorable experiences for guests in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific situations where you efficiently handled guest concerns or unexpected issues. This will show that you can remain calm under pressure and think on your feet, which is crucial for this role.
✨Highlight Attention to Detail
The Rutland Hotel prides itself on maintaining high standards. Be ready to talk about how you ensure cleanliness and attention to detail in your work. Mention any past experiences where your meticulous nature made a difference.
✨Familiarise Yourself with the Hotel
Do a bit of research on The Rutland Hotel and its unique offerings. Knowing about their quirky take on Scottish hospitality and the types of guests they cater to will help you align your answers with their values and demonstrate your genuine interest.
