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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, ensure safety, and maintain hotel standards.
- Company: The Rutland Hotel offers a unique, quirky take on Scottish hospitality in Edinburgh.
- Benefits: Enjoy staff discounts, extra leave days, and a supportive work-life balance.
- Why this job: Join a passionate team creating memorable experiences in a fun, dynamic environment.
- Qualifications: Friendly, reliable, with strong communication and basic IT skills.
- Other info: Be part of a growing group with 21 venues across Scotland.
The predicted salary is between 22000 - 30000 £ per year.
Night Porter, The Rutland Hotel, Edinburgh
At The Rutland, we pride ourselves on delivering fun and whimsy with a quirky, modern take on Scottish hospitality. Our award-winning, 4-star hotel and apartments offer a truly unique experience for those in the know. Each bespoke room—no two alike—features luxurious finishes and thoughtful personal touches, ensuring every guest enjoys a warm, friendly, and personalised stay.
From weddings and anniversaries to family getaways, lively reunions, city adventures, and golf retreats, we cater to those seeking more than just four walls and a bed. Our passionate team embodies this spirit, creating memorable experiences for every guest. If you love showcasing your personality, working hard, and embracing the excitement of no two days being the same, The Rutland is the place for you!
If what you’ve read sounds good to you then we’d love to speak.
Night Auditor Duties
Guest Assistance – Providing a warm welcome, handling late check-ins and early departures, and assisting guests with any inquiries or requests.
Security & Safety – Conducting regular patrols of the hotel to ensure guest safety and the security of the premises.
Housekeeping & Maintenance – Ensuring public areas are clean and tidy, addressing minor maintenance issues, and reporting larger concerns to management.
Reception & Administration – Managing reservations, handling payments, answering calls, and maintaining accurate records.
Food & Beverage Service – Preparing and serving light refreshments or room service orders as required.
Required Skills
· Customer Service – Friendly and professional approach with strong communication skills.
· Problem-Solving – Ability to handle guest concerns efficiently and calmly.
· Attention to Detail – Ensuring hotel standards are maintained throughout the night.
· Reliability & Initiative – Ability to work independently and take responsibility.
· Basic IT & Admin Skills – Comfortable using booking systems and processing transactions.
Benefits
On top of pay – also included is our wider benefits such as:
· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
· Employee Assistant Programme
· Extra annual leave days gathered through service
Plus so much more!
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
Applying for Signature
If this sounds like something you want to be a part of, apply today by sending in your CV.
The Rutland Hotel is part of Signature Group.We have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.
*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.
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Night Auditor employer: Signature Pub Group Ltd.
Contact Detail:
Signature Pub Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with The Rutland Hotel's unique offerings and quirky style. Understanding their approach to Scottish hospitality will help you connect with the team during your interview and show that you're genuinely interested in their brand.
✨Tip Number 2
Highlight your customer service experience, especially in hospitality settings. Be ready to share specific examples of how you've handled guest inquiries or resolved issues, as this will demonstrate your problem-solving skills and ability to create memorable experiences.
✨Tip Number 3
Prepare to discuss your attention to detail and reliability. Since the Night Auditor role involves maintaining hotel standards throughout the night, think of instances where your diligence made a difference in a previous job.
✨Tip Number 4
Showcase your initiative and ability to work independently. The Night Auditor position requires someone who can take charge during quieter hours, so be prepared to talk about times when you've successfully managed tasks on your own.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Night Auditor position at The Rutland Hotel. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Night Auditor role. Emphasise your customer service experience, problem-solving abilities, and any previous roles in hospitality or administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are drawn to The Rutland Hotel and how your skills can contribute to their unique approach to Scottish hospitality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Night Auditor position.
How to prepare for a job interview at Signature Pub Group Ltd.
✨Show Your Personality
The Rutland Hotel values a quirky and modern approach to hospitality, so don’t be afraid to let your personality shine through during the interview. Share anecdotes that highlight your unique experiences in customer service or problem-solving.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss how you handle guest inquiries and resolve issues efficiently, as this role heavily relies on strong communication and interpersonal skills.
✨Highlight Attention to Detail
Since the Night Auditor position requires maintaining high hotel standards, be prepared to discuss how you ensure cleanliness and attention to detail in your work. Mention any relevant experiences where your meticulous nature made a difference.
✨Familiarise Yourself with Basic IT Skills
As the role involves managing reservations and processing transactions, brush up on any booking systems or IT skills you may need. Being comfortable with technology will show that you can handle the administrative aspects of the job with ease.
