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For Companies At a Glance
- Tasks: Assist in managing daily operations and ensuring exceptional guest experiences.
- Company: Copper Blossom, a trendy cocktail bar and restaurant with a focus on aesthetics.
- Benefits: Enjoy staff discounts, extra leave days, and a supportive work environment.
- Why this job: Join a vibrant team and make a real impact on guest satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Be part of a growing group with 21 venues across Scotland.
The predicted salary is between 36000 - 60000 £ per year.
Copper Blossom is an aesthetic cocktail bar & restaurant, specializing in small plates and exquisite cocktails. If you are a guest-centric Deputy General Manager or an aspiring Assistant Manager with a keen eye for detail and an obsession with the guest journey, this might be right for you.
Deputy General Manager Duties
- Operational Management – Assist the General Manager in overseeing day-to-day operations, ensuring all departments run smoothly and efficiently while meeting company goals and standards.
- Team Leadership & Development – Support in managing and motivating staff, ensuring effective recruitment, training, and performance management to maintain a productive and positive team environment.
- Financial Oversight – Assist with budgeting, financial planning, and monitoring financial performance to ensure the business meets its revenue targets and stays within budget.
- Customer Relations & Service Excellence – Ensure high levels of customer satisfaction by addressing customer feedback, resolving issues, and implementing service improvements where needed.
- Compliance & Standards – Ensure all company policies, procedures, and legal regulations are adhered to, maintaining a safe and compliant environment for both staff and customers.
Required Skills
- Leadership & Team Management – Strong ability to lead, motivate, and manage a team, ensuring high performance, staff development, and a positive workplace culture.
- Financial Acumen – Proficiency in budgeting, financial analysis, and cost control to support business profitability and achieve financial goals.
- Strategic Thinking – Ability to analyse business performance, identify areas for improvement, and implement strategies that drive business growth and operational efficiency.
- Excellent Communication Skills – Clear and effective communication with staff, customers, and senior management, ensuring smooth operations and collaboration across departments.
- Problem-Solving & Decision-Making – Strong analytical skills to address challenges, make informed decisions, and implement practical solutions in a fast-paced environment.
Benefits
- Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
- Employee Assistance Programme
- Extra annual leave days gathered through service
- Plus so much more
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work/life balance.
If this sounds like something you want to be a part of, apply today by sending in your CV.
Deputy General Manager in Midlothian employer: Signature Pub Group Ltd
Contact Detail:
Signature Pub Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Midlothian
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for guest service shine through. Share stories that highlight your experience and how you’ve made a difference in previous roles.
✨Tip Number 3
Research the company! Before any meeting, dive into Copper Blossom’s vibe and values. Knowing their menu, signature cocktails, and what makes them tick will help you tailor your conversation and show you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of the Signature Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy General Manager in Midlothian
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about joining Copper Blossom and contributing to our guest-centric approach.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in operational management and team leadership. We love seeing how your skills align with what we’re looking for in a Deputy General Manager.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to articulate your achievements and how they relate to the role without any fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Copper Blossom.
How to prepare for a job interview at Signature Pub Group Ltd
✨Know the Venue Inside Out
Before your interview, make sure you know Copper Blossom's menu and concept like the back of your hand. Familiarise yourself with their signature cocktails and small plates, as well as any recent news or events related to the venue. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or improved team performance. Highlighting these skills will show that you're ready to take on the responsibilities of the role.
✨Prepare for Financial Questions
Brush up on your financial acumen! Be ready to discuss budgeting, financial planning, and how you've previously contributed to a business's profitability. You might be asked about specific strategies you've implemented to control costs or increase revenue, so have some solid examples at the ready.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in the hospitality industry. Think of instances where you've gone above and beyond to ensure a great guest experience. Be prepared to discuss how you handle customer feedback and resolve issues, as this will demonstrate your commitment to service excellence.
