At a Glance
- Tasks: Deliver exceptional customer service and manage bar operations in a vibrant hospitality environment.
- Company: Join Signature Group, a leading hospitality group with over 20 unique venues across Scotland.
- Benefits: Enjoy up to 50% staff discount, extra holiday for your birthday, and industry-leading development programmes.
- Other info: Dynamic workplace culture recognised as one of The Sunday Times Best Places to Work in 2024.
- Why this job: Be part of a team that values happiness, growth, and work-life balance in the hospitality industry.
- Qualifications: Strong customer service skills, effective communication, and ability to work well in a team.
The predicted salary is between 32000 - 40000 £ per year.
Join Signature Group – We Serve Happiness. At Signature Group, we’re passionate about delivering exceptional hospitality experiences across Scotland. Since 2003, we’ve grown into a leading hospitality group with over 20 unique venues, including stylish bars, award-winning restaurants, boutique hotels and even our own brewery.
With a team of over 650 dedicated professionals, we believe in investing in our people. Our tailored development programmes support career growth from entry level roles to senior management in both front and back of house environments. We prioritise work-life balance, offering additional annual leave, flexible shift patterns and a culture that values and rewards dedication.
Our commitment to excellence extends to our workplace culture, earning us a spot on The Sunday Times Best Places to Work list in 2024. Whether you’re an aspiring chef, bartender, or manager, Signature Group offers an exciting and rewarding career path. Our core values—Excellence, Leadership, Inclusion, Accountability, Caring, and Fun—guide us in creating a workplace that is both fulfilling and inspiring.
If that sounds good, then we’d love to speak to you!
- Customer Service – Greet and serve customers in a friendly and professional manner, ensuring an exceptional experience throughout their visit.
- Bar Operations – Prepare and serve drinks, manage the bar area efficiently, and ensure all drink orders are fulfilled quickly and accurately.
- Floor Management – Assist in overseeing the floor, ensuring tables are clean, orders are taken promptly, and customers are satisfied with their service.
- Health & Safety Compliance – Adhere to all health, safety, and hygiene regulations, ensuring the bar and floor areas are clean and safe for both staff and customers.
- Cash Handling & Transactions – Process customer payments accurately, manage cash registers, and ensure all transactions are recorded correctly.
Required Skills
- Customer Service Excellence – Strong ability to engage with customers, anticipate their needs, and resolve any issues to ensure a positive experience.
- Communication Skills – Clear and effective communication with customers, team members, and management to ensure smooth service and coordination.
- Multi-tasking & Time Management – Ability to juggle multiple tasks, such as serving drinks, taking orders, and ensuring the floor runs smoothly, all while maintaining attention to detail.
- Teamwork & Collaboration – Ability to work well as part of a team, supporting colleagues in both bar and floor areas to provide seamless service.
- Knowledge of Food & Drink – A solid understanding of drink recipes, menu items, and bar equipment, ensuring drinks are prepared correctly and efficiently.
On top of pay, also included is our wider benefits such as: Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues, Employee Assistance Programme, Extra annual leave days gathered through service, Plus so much more! We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work/life balance.
If this sounds like something you want to be a part of, apply today by sending in your CV.
Maintenance / Handyman 6AP 11d Edinburgh Up To £40,000 Plus Benefits employer: Signature Pub Group Ltd
At Signature Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With industry-leading development programmes, generous staff discounts, and a commitment to work-life balance, we create an inspiring environment where our team can thrive in their careers while serving happiness to our guests across our unique venues in Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance / Handyman 6AP 11d Edinburgh Up To £40,000 Plus Benefits
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Signature Group. Familiarise yourself with their venues and values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to serve happiness.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills. We want to see how you handle challenges and work with others, so be ready to share!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and we want to see that you take pride in your appearance, especially in the hospitality industry where presentation is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for joining the Signature Group team!
We think you need these skills to ace Maintenance / Handyman 6AP 11d Edinburgh Up To £40,000 Plus Benefits
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Maintenance/Handyman role. Highlight any relevant experience in hospitality or maintenance, and don’t forget to showcase your customer service skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you align with our core values. Let us know why you want to join Signature Group and what makes you a great fit for the team.
Show Off Your Skills:In your application, be sure to mention specific skills that relate to the job, like your knowledge of health and safety compliance or your ability to multitask. We love seeing candidates who can demonstrate their expertise!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Signature Pub Group Ltd
✨Know Your Stuff
Familiarise yourself with the Signature Group's venues and their offerings. Being able to discuss specific locations, like Kyloe Gourmet Steak Restaurant or Cold Town House, shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure a positive experience for customers, as this aligns perfectly with the company's core value of serving happiness.
✨Demonstrate Team Spirit
Since teamwork is crucial in hospitality, be ready to share experiences where you collaborated effectively with colleagues. Highlighting your ability to support others will resonate well with the interviewers, who value collaboration.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, development programmes, or specific roles. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
