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- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Join the vibrant team at Kyloe, Edinburgh’s gourmet steak restaurant.
- Benefits: Competitive pay, share of tips, complimentary meals, and flexible work patterns.
- Why this job: Be part of a fun, creative environment where your passion for hospitality shines.
- Qualifications: Outgoing personality, willingness to learn, and a love for customer service.
- Other info: Comprehensive training provided; both part-time and full-time positions available.
The predicted salary is between 28800 - 43200 £ per year.
The Rutland Hotel, situated in the lively heart of Edinburgh, is on the lookout for talented, enthusiastic, and passionate Front of House staff to join our vibrant team in Kyloe, Edinburgh’s gourmet steak restaurant. We work alongside some of Scotland’s finest farms and butchers to bring our guests the finest quality and sustainably sourced produce while also taking great pride in delivering exceptional customer service and providing our guests with unique and unforgettable experiences.
A true passion for the hospitality industry is crucial. We love what we do, and we hope our staff share that excitement. You will consistently be challenged to create unique and memorable experiences that encourage our guests to return time and again. This can only happen by nurturing a fun and engaging environment, which starts with our team.
At Kyloe, cuisine and theatre go hand in hand and one of our key focuses is creativity. You will need to be confident and outgoing and unafraid of guest interaction as you will be responsible for presenting our unique order of service such as our ‘Steak Board’ and ‘Knife Roll’; all at the tableside.
Our commitment to excellence is unwavering, and we expect our staff to share that dedication. We continually challenge our team to innovate and maintain high standards, holding themselves and their colleagues accountable.
We are seeking skilled hospitality professionals who possess a genuine passion for the industry. Your responsibilities will include, but are not limited to:
- Setting clear expectations from the start
- Treating our guests as you would in your own home
- Sharing your enthusiasm for our products with our guests
- Ensuring that every guest receives an experience that meets the highest standards of customer service and hospitality
What can we offer you?
- A Competitive Rate of Pay
- 100% share of the TRONC package – all tips go to our staff
- Complimentary meals during breaks from our kitchen team
- Staff discounts and benefits across all Signature venues
- Attractive weekly and monthly staff incentives
- Flexible work patterns which promote work/life balance
- Access to up to 50% of your wages before payday
- Regular free and paid training sessions from local and global brand ambassadors
If you believe you are ready for this opportunity, please submit your CV, and we will be in touch. We are looking for both part-time and full-time staff, and comprehensive training will be provided. While a background in hospitality or customer service is desirable, what matters most to us is a willingness to learn, a positive and outgoing personality, punctuality, reliability, good time management, and a desire to excel.
Full Time - Waiting Staff employer: Signature Pub Group Ltd.
Contact Detail:
Signature Pub Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time - Waiting Staff
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Rutland Hotel and Kyloe. Familiarise yourself with the atmosphere, menu, and vibe. This shows genuine interest and helps you stand out!
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, think of some fun ways to engage with customers. Maybe rehearse a few lines about the ‘Steak Board’ or ‘Knife Roll’ to show off your enthusiasm.
✨Tip Number 3
Network like a pro! Chat with current staff or even past employees if you can. They might share insider tips on what the team values most, helping you tailor your approach during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team at Kyloe. Let’s make it happen!
We think you need these skills to ace Full Time - Waiting Staff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely love what you do and are excited about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the role at Kyloe. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention any unique skills that could set you apart from other candidates.
Be Personable: Since we’re all about guest interaction, your written application should reflect your outgoing personality. Use a friendly tone and don’t be afraid to show a bit of your character – we want to get to know the real you!
Apply Through Our Website: For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Signature Pub Group Ltd.
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for customer service and how you enjoy creating memorable experiences for guests.
✨Know the Menu Inside Out
Familiarise yourself with Kyloe's menu and unique offerings, like the ‘Steak Board’ and ‘Knife Roll’. Being able to discuss these items confidently will show your commitment and readiness to engage with guests about their dining experience.
✨Demonstrate Your People Skills
Prepare to showcase your outgoing personality and ability to interact with guests. Think of examples where you've successfully handled customer interactions or resolved issues, as this will illustrate your capability to thrive in a front-of-house role.
✨Emphasise Teamwork and Accountability
Highlight your experience working in teams and your understanding of accountability in a hospitality setting. Discuss how you contribute to a positive work environment and maintain high standards, aligning with the hotel's commitment to excellence.
