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- Tasks: Lead daily operations and enhance guest experiences at a vibrant pub.
- Company: Join a top pub and restaurant group in Scotland.
- Benefits: Enjoy staff discounts and a supportive work-life balance programme.
- Why this job: Be part of a dynamic team and make a difference in customer service.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 36000 - 60000 £ per year.
A leading pub and restaurant group in Scotland is seeking a Deputy General Manager or Assistant Manager to assist in day-to-day operations at Copper Blossom. The ideal candidate will excel in team management, financial oversight, and ensuring exceptional customer service.
Responsibilities include:
- Operational management
- Staff leadership
- Compliance with company standards
Benefits include staff discounts and an employee assistance program promoting work-life balance. Apply today by sending in your CV.
Deputy General Manager — Lead Ops & Guest Experience employer: Signature Pub Group Ltd
Contact Detail:
Signature Pub Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager — Lead Ops & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for guest experience! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy General Manager — Lead Ops & Guest Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy General Manager role. Highlight your team management and customer service experience, as these are key for us at Copper Blossom.
Showcase Your Leadership Skills: In your application, don’t shy away from sharing examples of how you've successfully led a team or improved guest experiences. We love to see how you’ve made a positive impact in previous roles!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role at Copper Blossom!
How to prepare for a job interview at Signature Pub Group Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research Copper Blossom thoroughly. Familiarise yourself with their menu, atmosphere, and any recent news or events. This will not only show your genuine interest but also help you discuss how you can enhance guest experience.
✨Showcase Your Leadership Skills
As a Deputy General Manager, team management is key. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved staff performance. Be ready to discuss your leadership style and how it aligns with the company’s values.
✨Demonstrate Financial Acumen
Since financial oversight is part of the role, brush up on your knowledge of budgeting and cost control. Be prepared to discuss how you've managed finances in previous roles and how you can contribute to the profitability of Copper Blossom.
✨Emphasise Customer Service Excellence
Exceptional customer service is at the heart of this position. Think of specific instances where you went above and beyond for guests. Share these stories during your interview to illustrate your commitment to creating memorable experiences for customers.
