Signature Group is seeking a Duty Manager to oversee daily operations across venues in Scotland, ensuring consistent service delivery during shifts. You will supervise staff, resolve issues promptly and maintain a positive work environment while upholding brand standards.
In this role you will manage customer queries, ensure health and safety compliance, and report performance to senior management. Previous hospitality experience and strong leadership are essential for success.
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Shift Operations & Customer Experience Lead employer: Signature Group
At The Rutland Hotel, we are committed to creating a vibrant and supportive work environment where every team member is valued. Our unique approach to Scottish hospitality not only ensures memorable experiences for our guests but also fosters personal and professional growth for our staff through ongoing training and development opportunities. With competitive pay, complimentary meals, and a fun, energetic team culture, working at our Edinburgh location offers a rewarding experience that goes beyond just a job.
