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- Tasks: Lead a team to deliver exceptional hospitality experiences in a luxury care environment.
- Company: Signature Senior Lifestyle, known for excellence in residential and dementia care.
- Benefits: Up to £53,000 salary, 30 days leave, private medical insurance, and more.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: 1-2 years in a supervisory role, ideally in hospitality or healthcare.
- Other info: Join a supportive team with ongoing training and career development opportunities.
The predicted salary is between 42000 - 60000 £ per year.
At Signature we would like to work toward a "Care with Hospitality" approach. We are carefully setting the standards supported by learning and ongoing quality monitoring from the core of our service delivery model.
From our exceptional dining experiences to our luxurious environment, our Hospitality Manager oversees all non-clinical areas of our home. You will be responsible for managing & overseeing Food & Beverage service, Culinary (Kitchen), housekeeping, activities and front of house (Reception & Concierge), to ensure everyone who lives in and visits your home has the best possible experience.
Alongside the day-to-day running of your departments, ensuring your team are meeting the highest levels of service, you will be building relationships with residents, championing their experience, taking on board their feedback and managing their expectations. You will take the lead in resolving complaints and investigating incidents. You will manage the home’s budget and any costs associated with your teams, including provisions from external resources.
You will also be a supportive and caring leader. You will ensure your team has the right skills to meet the needs of your home, identifying and facilitating any training and development. You will lead by example, maintaining high standards and setting out clear expectations of each team member. You will also be their mentor and someone they can rely on in a difficult situation.
What Signature Offer
- Up to £53,000 per annum
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Private medical insurance and company sick pay
- Life Assurance Scheme
- 'Blue Light' discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme - Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Train - Reigate nearest train station
- Walking - 0.9 miles from nearest train station
- Driving - M25 from nearest motorway / bypass
Signature People
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you will fit right in.
As well as your dedication to providing exceptional service, 1 to 2 years’ experience in a supervisory role, ideally in healthcare, restaurants or hotels, industry relevant qualifications, and local market knowledge are all a big advantage.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the know-how inside you. Apply to Signature Senior Lifestyle today.
Hospitality Manager in Reigate employer: Signature Careers
Contact Detail:
Signature Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Reigate
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. At StudySmarter, we believe that understanding their approach to 'Care with Hospitality' will help you stand out as a candidate who truly aligns with their mission.
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've mentored teams or resolved conflicts in previous roles. We want to see that you can lead by example and create a positive environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in the lives of our residents.
We think you need these skills to ace Hospitality Manager in Reigate
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've created exceptional experiences in previous roles. We want to see that you genuinely care about making a difference.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hospitality Manager role. Highlight relevant experience in managing teams and delivering high-quality service. We love seeing how your skills align with our values and the job description!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Signature!
How to prepare for a job interview at Signature Careers
✨Know Your Hospitality Inside Out
Make sure you’re well-versed in the principles of hospitality management. Brush up on your knowledge about food and beverage service, housekeeping, and resident engagement. Being able to discuss specific examples from your past experience will show that you understand what it takes to create exceptional experiences.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you’ll need to lead by example. Prepare to share stories that highlight your leadership style, how you’ve mentored team members, and resolved conflicts. This will demonstrate your ability to foster a supportive environment and maintain high standards.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling complaints or managing budgets. Think through potential scenarios beforehand and outline how you would approach them. This shows you can think on your feet and are prepared for the challenges of the role.
✨Emphasise Your Passion for Care
Signature values kindness and compassion, so make sure to convey your genuine passion for providing care. Share why you believe in the 'Care with Hospitality' approach and how you’ve implemented this in your previous roles. This will resonate well with the interviewers and align with their values.
