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- Tasks: Design engaging customer journeys and enhance experiences using CRM tools.
- Company: Values-driven FMCG brand focused on human-centric relationships.
- Benefits: Opportunity to work autonomously and build meaningful connections.
- Why this job: Make a real impact on customer experiences while scaling a beloved brand.
- Qualifications: Proactive attitude, strong writing skills, and experience with CRM tools.
- Other info: Join a small team in a dynamic environment with growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A values-driven FMCG brand in the United Kingdom is seeking a CRM Manager to enhance customer experience. This role involves designing customer journeys, utilizing CRM tools like Klaviyo and Shopify, and working closely with a small team.
The ideal candidate is proactive, enjoys working autonomously, and has a knack for writing engaging communications. This position offers a chance to build meaningful relationships while maintaining the brand's human touch as it scales.
CRM Manager: Craft Human-Centric Customer Journeys in Manchester employer: Signature Career Management
Contact Detail:
Signature Career Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager: Craft Human-Centric Customer Journeys in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector, especially those who work with CRM tools. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Create a mini-project or case study showcasing how you would enhance customer journeys using Klaviyo and Shopify. This hands-on approach can really impress potential employers.
✨Tip Number 3
Be proactive in your follow-ups! After applying, don’t hesitate to send a quick message to express your enthusiasm for the role. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace CRM Manager: Craft Human-Centric Customer Journeys in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for enhancing customer journeys. Share examples of how you've made a difference in previous roles and how you can bring that same energy to our team.
Highlight Your CRM Skills: Make sure to mention your experience with CRM tools like Klaviyo and Shopify. We want to know how you've used these platforms to create engaging communications and improve customer relationships.
Be Authentic and Human: Since we value a human touch, don’t be afraid to let your personality shine through in your writing. Use a conversational tone and share your unique perspective on what makes a great customer journey.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our values-driven team.
How to prepare for a job interview at Signature Career Management
✨Know Your CRM Tools
Make sure you’re well-versed in CRM tools like Klaviyo and Shopify. Familiarise yourself with their features and how they can enhance customer journeys. Being able to discuss specific examples of how you've used these tools in the past will show your expertise.
✨Showcase Your Communication Skills
Since the role involves writing engaging communications, prepare a few examples of your previous work. Whether it’s email campaigns or customer engagement strategies, having tangible examples will demonstrate your ability to connect with customers effectively.
✨Emphasise Your Proactivity
This position values autonomy, so be ready to share instances where you took the initiative. Discuss projects where you identified a need and implemented a solution without being prompted. This will highlight your proactive nature and fit for the role.
✨Understand the Brand's Values
Research the company’s values and mission. Be prepared to discuss how you align with them and how you can contribute to maintaining the brand's human touch as it scales. Showing that you resonate with their ethos will set you apart from other candidates.
