At a Glance
- Tasks: Be the friendly face of our luxury care home, welcoming visitors and managing reception duties.
- Company: Join Signature Senior Lifestyle, a compassionate and supportive care provider.
- Benefits: Earn from £13.45 per hour, enjoy up to 30 days leave, and free meals on long shifts.
- Other info: Enjoy ongoing training, staff recognition awards, and a supportive workplace culture.
- Why this job: Make a positive impact in a warm environment while developing your career.
- Qualifications: IT literate with excellent communication skills; previous reception experience is a plus.
The predicted salary is between 13.45 - 13.45 £ per hour.
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Highgate.
What you will do The reception area is your domain!
You'll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.
You'll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors' book and the person's identity are checked as far as reasonably practicable, and that the contractors' log is signed by visiting workmen.
You'll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff.
You'll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.
What Signature offer
We are kind and compassionate.
Positive and resilient.
Proactive and organised.
Honest and accountable.
Passionate and keen to develop.
If this sounds like you, you'll fit right in.
You're a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner.
Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.
- From £13.45 per hour
- Shift times: Between 08:00-20:00. Alternate weekends required.
- Part time shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- 'Blue Light' discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme - Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
- Transport Links
- Walking - 25 minutes walking from East Finchley or Highgate train station
- Driving - 1.3 miles from nearest motorway / bypass
- #J-18808-Ljbffr
Receptionist employer: Signature Care Homes
Signature Care Homes is an exceptional employer, offering a supportive and nurturing work environment where you can truly make a difference in the lives of residents. With competitive pay starting from £15.45 per hour, generous benefits including 30 days annual leave, and opportunities for professional development, this role as a Care Supervisor in Hendon allows you to lead a dedicated team while enjoying the perks of working in a luxury care home setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Signature Care Homes and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Signature Care Homes that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Signature Care Homes.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Signature Care Homes get a sense of who you are beyond your experience!
How to prepare for a job interview at Signature Care Homes
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Signature Care Homes and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
