Senior Manager, Operations Insights and Performance

Senior Manager, Operations Insights and Performance

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Signature Aviation

At a Glance

  • Tasks: Lead operational insights strategy and transform data into actionable intelligence.
  • Company: Join Signature Aviation, the largest global network of private aviation terminals.
  • Benefits: Enjoy enhanced holidays, pension scheme, healthcare cash plan, and ongoing training opportunities.
  • Other info: Be part of a supportive team culture focused on innovation and community impact.
  • Why this job: Shape the future of private air travel with data-driven decision making.
  • Qualifications: Degree in Data Science or related field; strong leadership and analytics experience required.

The predicted salary is between 60000 - 80000 £ per year.

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programmes, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the communities where we operate and empowering the next generation of aviation professionals.

In this role, you will shape and lead the organisation's operational insights strategy, transforming data into meaningful intelligence that improves performance, safety and efficiency. You will bring together data from multiple sources to provide a clear view of operational performance, develop advanced analytics and predictive insights, and present complex information in a way that enables confident, data-driven decision making at every level of the business. You will drive a high-performance culture by designing and evolving enterprise-wide KPIs, dashboards and performance frameworks that support accountability and continuous improvement. Working closely with stakeholders across Operations, Safety, Finance, IT and Compliance, you will identify opportunities to improve performance, influence business priorities and lead analytics-driven initiatives that deliver measurable operational improvements. A successful candidate will also build and inspire a high-performing analytics and business intelligence team, championing best practice in data visualisation, insight generation and storytelling. As a trusted partner to senior leaders, you will influence strategic decision making, promote the adoption of data and analytics across the organisation, and help embed a culture of innovation, collaboration and continuous improvement.

About you:

  • Essential: Undergraduate degree in Data Science, Analytics, Business, Statistics, Computer Science, Engineering, or a related field, or equivalent experience; Master's degree preferred.
  • Proven and progressive experience in data analytics, with a focus on analytics, operations, or performance management; aviation industry experience preferred.
  • Strong leadership experience managing teams and enterprise-wide initiatives.
  • Experience supporting complex operational environments preferred.
  • Additional knowledge & skills: Advanced proficiency in analytics and business intelligence tools, including Python, SQL, Tableau and Power BI.
  • Strong understanding of KPI development, performance management systems and operational metrics.
  • Excellent executive communication, presentation and data storytelling capabilities.
  • Experience leading cross-functional transformation and change initiatives.
  • Knowledge of data governance, automation and emerging analytics technologies, including Artificial Intelligence (AI) and Machine Learning (ML).
  • Strong business acumen with the ability to connect data insights to financial and operational outcomes.

What We Offer:

  • Enhanced holiday entitlement
  • Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
  • Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling
  • Healthcare Cash Plan (Medicash)
  • Access to an Employee Perks platform (shopping discounts)
  • Free on-site parking
  • Full access to LinkedIn Learning and ongoing Training & Development Opportunities
  • Global Development Scheme Opportunities
  • Mentorship schemes
  • Recognition programme - performance, going above and beyond, service
  • Volunteering / Charity Days
  • Regular social events
  • Enhanced Family Friendly Leave Policies

To apply, simply submit your updated CV outlining your qualifications and experience. Due to the high volume of applications, we regret to inform you that we may not be able to respond to everyone individually. If you do not hear back from us, please assume that your application has not been successful on this occasion.

Senior Manager, Operations Insights and Performance employer: Signature Aviation

Signature Aviation is an exceptional employer, renowned for its commitment to employee well-being and professional growth. With a strong focus on fostering a high-performance culture, we offer comprehensive benefits, including enhanced holiday entitlement, a generous pension scheme, and access to continuous learning opportunities. Our collaborative work environment encourages innovation and empowers our team members to make a meaningful impact in the aviation industry, all while being part of a globally recognised Great Place to Work™.

Signature Aviation

Contact Details:

Signature Aviation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Manager, Operations Insights and Performance

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We think you need these skills to ace Senior Manager, Operations Insights and Performance

Data Analytics
Operational Performance Management
Advanced Analytics
Predictive Insights
KPI Development
Data Visualisation
Business Intelligence Tools

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Signature Aviation, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Signature Aviation

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with Signature Aviation’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.