Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in day-to-day operations, providing exceptional guest experiences and supporting flight crews.
- Company: Join Signature Aviation, the largest global network of private aviation terminals.
- Benefits: Enjoy a supportive work environment with professional development and well-being resources.
- Other info: Dynamic role with opportunities for growth in a fast-paced aviation environment.
- Why this job: Kickstart your career in Aviation Hospitality and make a real impact on guest experiences.
- Qualifications: Must be 18+, have a full UK driving licence, and excellent interpersonal skills.
The predicted salary is between 12 - 15 £ per hour.
Guest Operations Specialist – Signature Aviation, Glasgow FBO Zero Hours Contract
Who we are: With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programmes, and resources to support our team members’ overall well‑being and professional development. We proudly volunteer and give back, focusing on elevating the communities where we operate and empowering the next generation of aviation professionals.
Your new role: As a Guest Operations Specialist at our brand new facility in Glasgow, you will assist in the day‑to‑day operations of our base, providing exceptional guest experience to all guests and flight crews in line with our Signature Service Programme. This will include carrying out ramp services, offering assistance to crews and liaising with ground handling services. You will also carry out quality checks, bulk fuel vehicles with Jet A1 and deliver Jet A1/Avgas fuel to our guests aircraft. You will also liaise with guests, providing information relevant to their flight requirements, while ensuring compliance with all requirements and guidelines, and formalities set by authorities. Other duties and tasks for our Guest Operations Specialists include raising and processing invoices, assisting guests and suppliers with invoicing queries and proactively cross‑checking invoices to ensure accurate billing. In our VIP lounge / front‑of house area, you’ll ensure refreshment supplies are maintained and uphold the highest standards of cleanliness and presentation in all of our VIP areas and facilities. This is a great opportunity for growing an exciting career in Aviation Hospitality.
About you: The important bits: You will be a minimum of 18 years of age with the ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. You must hold the right to work in the UK and have a full UK driving licence. You’ll have excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel, with the ability to pass a colour vision test for purposes of inspecting aviation fuel.
In addition: Although full training will be provided on all aspects of the role, you will ideally have proven experience within a related role – front‑of‑house or ramp side - either within Aviation Services or Hospitality. You’ll have excellent interpersonal skills and enjoy working with people, communicating clearly and professionally at all times. You’ll need to be adaptable and reliable, with good judgement and high standards of accuracy whilst supporting day‑to‑day operations. You’ll be comfortable working accurately under pressure in a fast‑paced, operational environment, with the ability to stay calm, focused and organised when things get busy. You’ll be IT‑literate, with a good working knowledge of Microsoft Office programmes including Word, Excel and PowerPoint. Additional language skills would be an advantage.
Zero Hours Guest Operations Specialist GLA employer: Signature Aviation Limited
Contact Detail:
Signature Aviation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zero Hours Guest Operations Specialist GLA
✨Tip Number 1
Network like a pro! Reach out to people in the aviation and hospitality sectors, especially those connected to Signature Aviation. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show up at events or job fairs related to aviation. Bring your best self and be ready to chat about why you’d be a great fit for the Guest Operations Specialist role. We love seeing enthusiasm in person!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to guest operations. Think about how you’d handle tricky situations and showcase your problem-solving skills. We want to see how you shine under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Signature Aviation.
We think you need these skills to ace Zero Hours Guest Operations Specialist GLA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Guest Operations Specialist role. Highlight any relevant experience in aviation or hospitality, and don’t forget to mention your interpersonal skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about aviation and how your background makes you a great fit for our team. Keep it friendly and professional, and don’t hesitate to show off your personality.
Showcase Your Skills: In your application, be sure to highlight your IT skills, especially with Microsoft Office. If you have any additional language skills, mention those too! We love candidates who can bring extra value to our diverse team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Signature Aviation Limited
✨Know the Company Inside Out
Before your interview, take some time to research Signature Aviation. Understand their mission, values, and what makes them a leader in private aviation. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Guest Operations Specialist, exceptional guest experience is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your interpersonal skills and how you handle challenging situations with grace.
✨Demonstrate Your Adaptability
This role requires you to be adaptable and reliable, especially in a fast-paced environment. Think of specific instances where you successfully adapted to changes or handled pressure. Be ready to discuss how you stay organised and focused when things get hectic.
✨Brush Up on Your IT Skills
Since the job requires proficiency in Microsoft Office, make sure you’re comfortable using Word, Excel, and PowerPoint. You might even want to prepare a quick example of how you've used these tools in previous roles, as it could come up during the interview.