At a Glance
- Tasks: Deliver 5-star service to VIP customers in a dynamic airside environment.
- Company: Join Signature Aviation, the largest global network of private aviation terminals.
- Benefits: Enjoy competitive salary, enhanced holidays, healthcare cash plan, and ongoing training.
- Other info: Flexible shifts, mentorship opportunities, and regular social events await you!
- Why this job: Kickstart your career in aviation hospitality with a passionate team.
- Qualifications: Must be 18+, have a full UK driving licence, and excellent teamwork skills.
The predicted salary is between 30000 - 42000 £ per year.
Full time
Variable shift pattern covering days and nights
Starting salary from £30.5k+ Benefits
Are you looking for a flexible opportunity that’s a bit special and different? Have you got the experience, expertise and aptitude to provide a 5-star experience to VIP Customers?
Overview
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team.
Your new role
As an Airside Experience Specialist, you will be joining a skilled and dedicated team who are passionate about providing an impeccable service to our guests. You will work within our Airside team to deliver a range of services whilst ensuring they are provided to our guests in a safe and professional way. The services include turnaround of aircraft, loading bags, fuelling aircraft, moving aircraft and providing toilet and water services.
You will also be responsible for helping to create a personalised, premium experience for every visitor. Maintaining knowledge of our facilities, services and local area will be key to confidently supporting our guests and crews. In addition, you’ll help maintain safe, clean and secure ramps and operations, assist with luggage and transportation and support airside and passenger service activities when needed. You’ll follow all safety, security and emergency procedures, identify and report hazards and ensure compliance with airport and company protocols. This is a great opportunity for a first step in growing an exciting career in Aviation Hospitality.
About you
The important bits: You will be a minimum of 18 years of age with the ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. You must hold the right to work in the UK and have a full UK driving licence. You’ll have excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel, with the ability to pass a colour vision test for purposes of inspecting aviation fuel. Highly desirable but not essential would be holding an HGV licence.
In addition:
You’ll ideally have some experience within aviation or hospitality (ideally both) – either front of house / customer service or within ramp / airside operations of working with high profile guests. You’ll be flexible and have great teamwork skills with a proven ability to work accurately under pressure in a busy operational environment. You must be able to exercise good judgment and follow directions as needed. In addition, an understanding of VIP guest expectations and anticipating their needs would be advantageous. IT proficiency and a willingness to learn new skills are also important attributes we are looking for.
What We Offer
Our people are extremely important to us, so we offer a benefits package designed to motivate and reward you, whilst considering your overall wellbeing and all-important work/life integration.
- Enhanced holiday entitlement
- Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
- Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling
- Healthcare Cash Plan (Medicash)
- Access to an Employee Perks platform (shopping discounts)
- Free on-site parking
- Full uniform provided
- Full access to LinkedIn Learning and ongoing Training & Development Opportunities
- Global Development Scheme Opportunities
- Mentorship schemes
- Recognition programme - performance, going above and beyond, service
- Volunteering / Charity Days
- Regular social events
- Enhanced Family Friendly Leave Policies
Interested?
If you’re ready to take the next step in your career with Signature Aviation, we’d love to hear from you! Please submit your application to be considered for this exciting opportunity. To apply, simply submit your updated CV outlining your qualifications and experience. Due to the high volume of applications, we regret to inform you that we may not be able to respond to everyone individually. If you do not hear back from us, please assume that your application has not been successful on this occasion.
Airside Experience Specialist MAN in Manchester employer: Signature Aviation Limited
Signature Aviation is an exceptional employer, offering a unique opportunity to work in the vibrant aviation sector at Manchester's premier FBO. With a commitment to employee well-being and professional growth, we provide a comprehensive benefits package, including enhanced holiday entitlement, a generous pension scheme, and access to ongoing training and development. Our inclusive work culture fosters teamwork and excellence, making it an ideal environment for those looking to build a rewarding career in aviation hospitality.
Contact Details:
Signature Aviation Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Airside Experience Specialist MAN in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Signature Aviation Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Signature Aviation Limited
Don't be shy about reaching out to Signature Aviation Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Airside Experience Specialist MAN in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Signature Aviation Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Signature Aviation Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
