At a Glance
- Tasks: Deliver 5-star service to VIP customers in a dynamic airside environment.
- Company: Join Signature Aviation, the largest global network of private aviation terminals.
- Benefits: Enjoy competitive salary, enhanced holidays, healthcare cash plan, and ongoing training.
- Why this job: Kickstart your career in aviation hospitality with a passionate team.
- Qualifications: Must be 18+, have a full UK driving licence, and excellent teamwork skills.
- Other info: Flexible shifts, mentorship opportunities, and regular social events await you!
The predicted salary is between 30000 - 42000 £ per year.
Full time
Variable shift pattern covering days and nights
Starting salary from £30.5k+ Benefits
Are you looking for a flexible opportunity that’s a bit special and different? Have you got the experience, expertise and aptitude to provide a 5-star experience to VIP Customers?
Overview
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Workâ„¢, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team.
Your new role
As an Airside Experience Specialist, you will be joining a skilled and dedicated team who are passionate about providing an impeccable service to our guests. You will work within our Airside team to deliver a range of services whilst ensuring they are provided to our guests in a safe and professional way. The services include turnaround of aircraft, loading bags, fuelling aircraft, moving aircraft and providing toilet and water services.
You will also be responsible for helping to create a personalised, premium experience for every visitor. Maintaining knowledge of our facilities, services and local area will be key to confidently supporting our guests and crews. In addition, you’ll help maintain safe, clean and secure ramps and operations, assist with luggage and transportation and support airside and passenger service activities when needed. You’ll follow all safety, security and emergency procedures, identify and report hazards and ensure compliance with airport and company protocols. This is a great opportunity for a first step in growing an exciting career in Aviation Hospitality.
About you
The important bits: You will be a minimum of 18 years of age with the ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. You must hold the right to work in the UK and have a full UK driving licence. You’ll have excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel, with the ability to pass a colour vision test for purposes of inspecting aviation fuel. Highly desirable but not essential would be holding an HGV licence.
In addition:
You’ll ideally have some experience within aviation or hospitality (ideally both) – either front of house / customer service or within ramp / airside operations of working with high profile guests. You’ll be flexible and have great teamwork skills with a proven ability to work accurately under pressure in a busy operational environment. You must be able to exercise good judgment and follow directions as needed. In addition, an understanding of VIP guest expectations and anticipating their needs would be advantageous. IT proficiency and a willingness to learn new skills are also important attributes we are looking for.
What We Offer
Our people are extremely important to us, so we offer a benefits package designed to motivate and reward you, whilst considering your overall wellbeing and all-important work/life integration.
- Enhanced holiday entitlement
- Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
- Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling
- Healthcare Cash Plan (Medicash)
- Access to an Employee Perks platform (shopping discounts)
- Free on-site parking
- Full uniform provided
- Full access to LinkedIn Learning and ongoing Training & Development Opportunities
- Global Development Scheme Opportunities
- Mentorship schemes
- Recognition programme - performance, going above and beyond, service
- Volunteering / Charity Days
- Regular social events
- Enhanced Family Friendly Leave Policies
Interested?
If you’re ready to take the next step in your career with Signature Aviation, we’d love to hear from you! Please submit your application to be considered for this exciting opportunity. To apply, simply submit your updated CV outlining your qualifications and experience. Due to the high volume of applications, we regret to inform you that we may not be able to respond to everyone individually. If you do not hear back from us, please assume that your application has not been successful on this occasion.
Airside Experience Specialist MAN in Manchester employer: Signature Aviation Limited
Contact Detail:
Signature Aviation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside Experience Specialist MAN in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the aviation and hospitality sectors, especially those who work at Signature Aviation. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for providing a 5-star experience shine through. Share stories that highlight your customer service skills and how you’ve gone above and beyond in past roles.
✨Tip Number 3
Do your homework! Familiarise yourself with Signature Aviation’s services and values. Knowing the ins and outs of what they offer will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Signature Aviation family.
We think you need these skills to ace Airside Experience Specialist MAN in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Airside Experience Specialist role. Highlight any relevant experience in aviation or hospitality, and don’t forget to mention your customer service skills. We want to see how you can bring that 5-star experience to our VIP customers!
Showcase Your Skills: In your application, be sure to showcase your teamwork and ability to work under pressure. Use specific examples from your past experiences to demonstrate how you've successfully handled busy environments. We love seeing candidates who can keep their cool while delivering top-notch service!
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid fluff and get straight to the point about why you’re a great fit for the role. We appreciate straightforwardness and clarity, so make it easy for us to see your strengths!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Signature Aviation. We can’t wait to hear from you!
How to prepare for a job interview at Signature Aviation Limited
✨Know Your Stuff
Before the interview, make sure you research Signature Aviation and understand their commitment to providing a 5-star experience. Familiarise yourself with their services, especially those related to airside operations, so you can confidently discuss how your skills align with their needs.
✨Showcase Your Experience
Highlight any previous experience in aviation or hospitality during the interview. Be ready to share specific examples of how you've provided excellent customer service or worked under pressure, as this will demonstrate your ability to meet VIP guest expectations.
✨Emphasise Teamwork
Since the role involves working closely with a dedicated team, be prepared to discuss your teamwork skills. Share instances where you've collaborated effectively with others, especially in high-pressure situations, to show that you're a great fit for their team-oriented environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if Signature Aviation is the right place for you to grow your career.