Associate Director Solutions Consulting-Product Management

About Signant Health

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.

Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.

If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.

About the Role

The Associate Director, Solution Consulting is responsible for supporting the implementation and delivery of commercial strategy by aligning Signant Health's product portfolio and services with customer needs. In this junior consulting role, you will develop deep eClinical expertise, enhance your consulting and communication skills, and build collaborative partnerships with cross-functional teams to support business growth and customer success. Reporting to the Executive Director, Customer Solutions, you'll serve as an emerging trusted advisor in the eClinical industry, focused on driving adoption of Signant Health's solutions and building lasting customer relationships.

What you will do

• Support the alignment of Signant Health's solutions with customer needs by helping develop strategies and value propositions that drive business growth and adoption of our eClinical offerings.
• Develop skills as an eClinical consultant, partnering with Business Development to support sales cycles, proposal development, and commercial growth initiatives.
• Build expertise in Signant Health's product portfolio (RTSM, eCOA, EDC, eConsent) and deliver tailored product demonstrations and solutions consultations aligned to customer requirements.
• Establish and nurture relationships with customers and internal stakeholders to ensure alignment with customer vision, support new business opportunities, and drive customer success.
• Contribute to the development of proposals and commercial strategies by taking a methodical approach to sales activities, including study planning, key milestones, regulatory considerations, and financial analysis.
• Participate in industry events, conferences, and commercial activities to build brand awareness, expand industry knowledge, and support lead generation.
• Develop your ability to influence direction and decisions while building credibility with stakeholders through value-driven conversations and trusted relationships.

Preferred Qualifications

• 5–8 years of experience within Clinical Research, Life Sciences, or healthcare technology sectors.
• Demonstrated experience in a B2B commercial role, with exposure to selling technical solutions to pharmaceutical organizations, CROs, or biotech companies.
• Strong written and verbal communication skills, with the ability to present complex eClinical solutions effectively to diverse audiences — both technical and non-technical.
• Project coordination mindset with ability to work collaboratively with stakeholders across Sales, Product, Regulatory, and Operations to achieve shared success.
• Willingness and ability to travel up to 30% of the time to meet internal and external stakeholders, attend customer sites, and participate in industry events.
• Demonstrated teamwork skills and the ability to work within cross-functional teams to support proposal development, sales cycles, and customer delivery.
• Developing business acumen with analytical skills, learning agility, and comfort making decisions based on available information and professional experience.
• Collaborative team player who contributes positively to team dynamics and fosters a culture of continuous improvement.

Desired Qualifications

• Familiarity with Salesforce.com or other CRM systems.
• Willingness to develop mentoring and coaching skills, with interest in supporting junior team members.
• Experience working in a matrix reporting structure across commercial and operational functions.
• Bachelor's degree in Life Sciences, Engineering, Business, or a related technical field.
• Proficiency in Microsoft Office, PowerPoint, and Excel with ability to translate data into actionable insights.

Why Signant Health?

At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.

We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.

If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.