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For Companies At a Glance
- Tasks: Lead daily store operations, manage staff, and ensure exceptional customer service.
- Company: Join Signalix Inc., a dynamic player in the retail telecommunications industry.
- Benefits: Enjoy competitive pay, bonus opportunities, and a supportive work environment.
- Why this job: Be part of a team that values leadership and customer satisfaction while growing your career.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Full-time position with flexible hours; perfect for those passionate about retail.
We are seeking a highly motivated and experienced Store - Retail Manager to join our team. As a Store - Retail Manager, you will be responsible for overseeing all aspects of the store's operations, including sales, customer service, inventory management, and staff supervision. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional customer experiences.
Responsibilities:
- Manage day-to-day store operations, including opening and closing procedures
- Ensure the store is clean, well-maintained, and visually appealing
- Monitor and achieve sales targets, while maximizing profitability
- Train, supervise, and motivate store staff to provide excellent customer service
- Conduct regular performance evaluations and provide feedback to team members
- Develop and implement strategies to drive sales growth and increase customer satisfaction
- Oversee inventory management to ensure adequate stock levels and minimize shrinkage
- Utilize point-of-sale (POS) system RQ (IQ Metrix) to process transactions accurately and efficiently
- Handle cash handling procedures and maintain accurate cash register balances
- Interview, hire, and train new employees as needed
- Resolve customer complaints or issues in a timely and satisfactory manner
Requirements:
- Knowledge of the wireless telecommunications industry
- Proven experience as a Store - Retail Manager or similar role in a retail environment
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent organizational skills with attention to detail
- Solid understanding of sales principles and customer service practices
- Proficient in using POS systems and other retail software applications
- Ability to handle cash transactions accurately and responsibly
- Knowledge of inventory management techniques
- Experience in conducting interviews and hiring new employees
- Strong communication and interpersonal skills
If you are a dynamic leader with a passion for retail and delivering exceptional customer experiences, we would love to hear from you. Join our team as a Store - Retail Manager today!
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 35 – 40 per week
Schedule: Monday to Friday, Weekends as needed
Education: Secondary School (preferred)
Experience: Freedom Mobile: 1 year (preferred), Retail management: 1 year (required), Retail sales: 1 year (required)
Language: Arabic (preferred)
Work Location: In person, London, ON
store manager - retail employer: Signalix Inc.
Contact Detail:
Signalix Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land store manager - retail
✨Tip Number 1
Familiarise yourself with the wireless telecommunications industry. Understanding the products and services offered will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Brush up on your inventory management techniques. Being able to discuss how you've effectively managed stock levels and minimised shrinkage will set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your customer service philosophy. Think of examples where you've resolved customer complaints or enhanced customer satisfaction, as this is crucial for a Store Manager role.
We think you need these skills to ace store manager - retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership skills, sales achievements, and customer service excellence, as these are key for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've driven sales growth or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your knowledge of inventory management, POS systems, and cash handling procedures. These skills are crucial for the Store Manager position and should be clearly stated.
Showcase Your Leadership Experience: Provide examples of how you've trained and motivated staff in past positions. Discuss any performance evaluations you've conducted and how you’ve resolved customer complaints effectively.
How to prepare for a job interview at Signalix Inc.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully motivated and managed a team in the past, highlighting any specific challenges you overcame.
✨Know Your Numbers
Familiarise yourself with key performance indicators relevant to retail management, such as sales targets and inventory turnover. Be ready to discuss how you've achieved or exceeded these metrics in previous roles.
✨Customer Service Focus
Prepare to discuss your approach to customer service. Think of specific instances where you resolved customer complaints or improved customer satisfaction, as this is crucial for the role.
✨Understand the Industry
Research the wireless telecommunications industry and be prepared to discuss current trends and challenges. Showing that you have a solid understanding of the market will impress your interviewers.
