At a Glance
- Tasks: Manage and grow client accounts in the maritime and commodities sector.
- Company: Join Signal Ocean, a leader in AI-driven shipping intelligence.
- Benefits: Competitive salary, hybrid work, personal development budget, and health insurance.
- Other info: Collaborative team environment with structured career development opportunities.
- Why this job: Be part of an exciting integration and make a real impact in the industry.
- Qualifications: 4-7 years in B2B account management, preferably in maritime or commodities.
The predicted salary is between 50000 - 65000 £ per year.
About Signal Ocean × AXSMarine
Signal Ocean is the technology arm of the Signal Group, providing market-leading advanced machine learning and AI-driven intelligence to shipping and commodities professionals worldwide. Our platform delivers tailored, exclusive insights through web, mobile, and API interfaces, enabling clients to make faster, better-informed commercial decisions. Signal Ocean has recently acquired AXSMarine, a business with over 25 years of experience in the freight and commodities space - and is actively integrating the two companies. The combined business now offers the most comprehensive suite of freight market intelligence available, and we are actively building the team to realise the full potential of the integration.
About the Role
We are looking for an experienced Sales Account Manager to join our Northern Europe team, based in London. This is a relationship-first role: your primary mandate is to own, protect, and grow a defined portfolio of established Signal Ocean and AXSMarine accounts, with a focus on the Northern Europe region.
You will be joining a high-performing, London-based team at an exciting inflection point - the integration of two leading maritime data businesses creates a unique opportunity to deepen client relationships across a combined product suite that no competitor can match. You will not be starting from a cold pipeline. You will be assigned a portfolio of named accounts with existing client relationships, and your success will be measured on how well you retain, develop, and expand that book over time. The specific portfolio will be confirmed at the point of hire.
Who You Will Work With:
You will report directly to the Commercial Director for Northern Europe and work alongside a team of Sales Account Managers covering DACH/Nordics, Switzerland/France/Benelux, and the UK. The team is predominantly London-based, which means you will have immediate access to senior colleagues for support, guidance, and joint client engagement. The Northern Europe team represents one of the most significant regional revenue contributions across the Signal Ocean × AXSMarine group, with clients including some of the world’s leading shipbrokers, commodity trading houses, ship owners, and financial institutions.
What You Will Do
- Account ownership and retention
- Own a defined portfolio of Signal Ocean and AXSMarine accounts, serving as the primary point of contact for day-to-day relationship management.
- Lead renewal conversations commercially and independently, negotiating contract terms with confidence.
- Conduct regular account reviews, business reviews, and check-ins to ensure clients are deriving full value from the platform.
- Monitor account health, flag risks early, and develop mitigation plans before renewals are at risk.
- Portfolio growth and expansion
- Identify and pursue expansion opportunities within the existing account base - new users, additional products, broader platform adoption.
- Introduce clients to the combined Signal Ocean and AXSMarine product suite, helping them understand the value of the integrated offering.
- Track engagement metrics and usage patterns to identify accounts with untapped potential.
- Team and collaboration
- Work closely with the Commercial Director and broader Northern Europe team, which is predominantly London-based, giving you immediate senior support and mentorship.
- Collaborate with the Client Success and Product teams to ensure client feedback informs the product roadmap.
- Represent Signal Ocean and AXSMarine at industry events, client meetings, and maritime conferences.
Requirements
- Experience
- 4–7 years of B2B account management or commercial experience, with a demonstrable track record of owning and growing a client portfolio.
- Experience in the maritime, freight, or commodities data sector is strongly preferred; direct exposure to shipbroking, chartering, or commodity trading is a significant asset.
- Proven ability to manage renewal conversations and negotiate contract terms independently.
- Familiarity with data and analytics products; experience selling or managing API, data feed, or SaaS products is an advantage.
- Skills and attributes
- Strong relationship builder - able to establish trust quickly with senior counterparts at shipbrokers, commodity trading houses, and ship owners.
- Commercially astute with a clear understanding of how to identify and develop expansion opportunities within an existing account.
- Organised and self-directed - comfortable managing a portfolio of accounts simultaneously without losing attention to detail on any individual client.
- Analytical mindset - able to use engagement data and usage metrics to prioritise where to spend time.
- Clear, confident communicator in both written and verbal English; additional European languages are a plus.
- Willingness to travel across Europe for client meetings, industry events, and team collaboration.
Benefits
- Competitive base salary with a performance-based variable component, structured to reward both retention and portfolio growth.
- A defined portfolio of active accounts from day one - you will not be building a pipeline from scratch.
- An experienced, collaborative London-based team with deep product and market knowledge, committed to your onboarding and development.
- Hybrid working with a minimum of 9 days per month in the London office.
- 2–4 weeks of structured onboarding, including deep dives into our products and the shipping and commodities markets we serve.
- Structured career development reviews every 4 months with a clear path to senior AM or commercial leadership roles.
- Personal learning and development budget (up to £2,000 annually).
- Company health insurance and regular team events.
Sales Account Manager in London employer: Signal
Signal Ocean is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. With a strong focus on employee growth, the company provides structured career development reviews every four months and a personal learning budget, ensuring that team members can thrive in their roles. The integration of Signal Ocean and AXSMarine presents unique opportunities for account managers to deepen client relationships and expand their portfolios, all while being supported by an experienced and collaborative team.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Account Manager at Signal, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Signal. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Signal:When writing your cover letter, make sure to tailor your message specifically for Signal. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Signal
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Signal that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Signal that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Signal’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
