At a Glance
- Tasks: Manage and grow key maritime accounts while building strong client relationships.
- Company: Join Signal Ocean, a leader in AI-driven maritime intelligence.
- Benefits: Competitive salary, health insurance, hybrid work, and personal development budget.
- Other info: Collaborative team environment with structured career development opportunities.
- Why this job: Be part of an exciting integration and make a real impact in the maritime industry.
- Qualifications: 4-7 years in B2B account management, preferably in maritime or commodities.
The predicted salary is between 60000 - 80000 £ per year.
About Signal Ocean × AXSMarine
Signal Ocean is the technology arm of the Signal Group, providing market-leading advanced machine learning and AI-driven intelligence to shipping and commodities professionals worldwide. Our platform delivers tailored, exclusive insights through web, mobile, and API interfaces, enabling clients to make faster, better-informed commercial decisions. Signal Ocean has recently acquired AXSMarine, a business with over 25 years of experience in the freight and commodities space - and is actively integrating the two companies. The combined business now offers the most comprehensive suite of freight market intelligence available, and we are actively building the team to realise the full potential of the integration.
About the Role
We are looking for an experienced Sales Account Manager to join our Northern Europe team, based in London. This is a relationship-first role: your primary mandate is to own, protect, and grow a defined portfolio of established Signal Ocean and AXSMarine accounts, with a focus on the Northern Europe region.
You will be joining a high-performing, London-based team at an exciting inflection point - the integration of two leading maritime data businesses creates a unique opportunity to deepen client relationships across a combined product suite that no competitor can match. You will not be starting from a cold pipeline. You will be assigned a portfolio of named accounts with existing client relationships, and your success will be measured on how well you retain, develop, and expand that book over time. The specific portfolio will be confirmed at the point of hire.
Who You Will Work With:
You will report directly to the Commercial Director for Northern Europe and work alongside a team of Sales Account Managers covering DACH/Nordics, Switzerland/France/Benelux, and the UK. The team is predominantly London-based, which means you will have immediate access to senior colleagues for support, guidance, and joint client engagement. The Northern Europe team represents one of the most significant regional revenue contributions across the Signal Ocean × AXSMarine group, with clients including some of the world’s leading shipbrokers, commodity trading houses, ship owners, and financial institutions.
What You Will Do
- Account ownership and retention
- Own a defined portfolio of Signal Ocean and AXSMarine accounts, serving as the primary point of contact for day-to-day relationship management.
- Lead renewal conversations commercially and independently, negotiating contract terms with confidence.
- Conduct regular account reviews, business reviews, and check-ins to ensure clients are deriving full value from the platform.
- Monitor account health, flag risks early, and develop mitigation plans before renewals are at risk.
- Portfolio growth and expansion
- Identify and pursue expansion opportunities within the existing account base - new users, additional products, broader platform adoption.
- Introduce clients to the combined Signal Ocean and AXSMarine product suite, helping them understand the value of the integrated offering.
- Track engagement metrics and usage patterns to identify accounts with untapped potential.
- Team and collaboration
- Work closely with the Commercial Director and broader Northern Europe team, which is predominantly London-based, giving you immediate senior support and mentorship.
- Collaborate with the Client Success and Product teams to ensure client feedback informs the product roadmap.
- Represent Signal Ocean and AXSMarine at industry events, client meetings, and maritime conferences.
Experience
- 4–7 years of B2B account management or commercial experience, with a demonstrable track record of owning and growing a client portfolio.
- Experience in the maritime, freight, or commodities data sector is strongly preferred; direct exposure to shipbroking, chartering, or commodity trading is a significant asset.
- Proven ability to manage renewal conversations and negotiate contract terms independently.
- Familiarity with data and analytics products; experience selling or managing API, data feed, or SaaS products is an advantage.
Skills and attributes
- Strong relationship builder - able to establish trust quickly with senior counterparts at shipbrokers, commodity trading houses, and ship owners.
- Commercially astute with a clear understanding of how to identify and develop expansion opportunities within an existing account.
- Organised and self-directed - comfortable managing a portfolio of accounts simultaneously without losing attention to detail on any individual client.
- Analytical mindset - able to use engagement data and usage metrics to prioritise where to spend time.
- Clear, confident communicator in both written and verbal English; additional European languages are a plus.
- Willingness to travel across Europe for client meetings, industry events, and team collaboration.
Competitive base salary with a performance-based variable component, structured to reward both retention and portfolio growth. A defined portfolio of active accounts from day one - you will not be building a pipeline from scratch. An experienced, collaborative London-based team with deep product and market knowledge, committed to your onboarding and development. Hybrid working with a minimum of 9 days per month in the London office. 2–4 weeks of structured onboarding, including deep dives into our products and the shipping and commodities markets we serve. Structured career development reviews every 4 months with a clear path to senior AM or commercial leadership roles. Personal learning and development budget (up to £2,000 annually). Company health insurance and regular team events.
London-Based Senior Maritime Accounts Manager – Growth & Renewal employer: Signal
Signal Ocean is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. With a strong focus on employee growth, the company provides structured career development reviews every four months and a personal learning budget, ensuring that team members are well-equipped to thrive in their roles. The integration of Signal Ocean and AXSMarine creates a unique opportunity for employees to engage with a comprehensive suite of maritime data products, fostering meaningful client relationships and contributing to the success of a leading technology-driven firm in the shipping industry.
StudySmarter Expert Advice🤫
We think this is how you could land London-Based Senior Maritime Accounts Manager – Growth & Renewal
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at maritime events or conferences. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be proactive in your follow-ups. After meeting someone, drop them a quick email to say it was great to chat. This keeps you on their radar and shows you're genuinely interested.
✨Tip Number 3
Showcase your expertise during interviews. Bring up specific examples of how you've successfully managed accounts or grown portfolios in the past. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace London-Based Senior Maritime Accounts Manager – Growth & Renewal
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Maritime Accounts Manager role. Highlight your experience in B2B account management and any relevant maritime or commodities background. We want to see how your skills align with our needs!
Showcase Your Relationship Skills:Since this is a relationship-first role, emphasise your ability to build and maintain strong client relationships. Share specific examples of how you've successfully managed accounts and grown portfolios in the past. We love seeing those success stories!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's industry-specific. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Signal Ocean!
How to prepare for a job interview at Signal
✨Know Your Accounts
Before the interview, take some time to research the specific accounts you'll be managing. Understand their history with Signal Ocean and AXSMarine, and think about how you can add value to their existing relationships. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Your Negotiation Skills
Since this role involves leading renewal conversations and negotiating contract terms, prepare examples from your past experiences where you've successfully navigated similar situations. Be ready to discuss your approach to handling objections and closing deals, as this will highlight your commercial acumen.
✨Showcase Your Analytical Mindset
The job requires an analytical approach to account management. Bring examples of how you've used data to drive decisions in previous roles. Whether it's tracking engagement metrics or identifying growth opportunities, demonstrating your ability to leverage data will resonate well with the interviewers.
✨Be a Relationship Builder
This is a relationship-first role, so be prepared to discuss how you've built and maintained strong client relationships in the past. Share specific strategies you've used to establish trust and rapport, especially with senior stakeholders. This will illustrate your fit for the role and your understanding of its core responsibilities.
