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- Tasks: Lead commercial activities, drive performance, and ensure exceptional service delivery.
- Company: A fast-growing, family-owned telecoms business with over 30 years of experience.
- Benefits: Competitive salary, leadership influence, and genuine growth opportunities.
- Why this job: Make a real impact in a dynamic environment while shaping strategy and developing teams.
- Qualifications: Experience in telecoms, strong leadership skills, and a customer-focused approach.
- Other info: Join a supportive culture where your ideas truly matter.
The predicted salary is between 45000 - 63000 ÂŁ per year.
We’re entering an exciting new phase of growth, and we’re now looking for an experienced Commercial Manager to join our leadership team to drive performance and ensure exceptional service delivery across the business.
If you thrive in a fast‑paced environment, enjoy leading teams and want to make a real impact in a growing business, this could be your next move.
For over 30 years, we’ve been a trusted direct network telecoms partner, supporting businesses across the UK with mobile phones, telephone systems, landlines and vehicle‑tracking solutions. We’re one of the fastest‑growing companies in our sector, yet remain proudly family‑owned and operated — offering a supportive culture and genuine opportunities to grow and develop.
What you’ll be doing:
- Leading day‑to‑day commercial activity across sales, customer service and provisioning
- Working closely with Directors and the Operations Manager on strategy, performance and people management
- Managing the full customer sales journey from order to installation and ongoing satisfaction
- Coaching, developing and motivating a high‑performing team
- Monitoring performance, identifying best practice and supporting continuous improvement
- Building strong customer relationships and understanding market needs
- Validating contracts and ensuring solutions meet customer requirements
- Visiting customers' premises to carry out detailed site surveys and devise tailored solutions that meet their operational and commercial needs
- Taking a hands‑on approach where necessary to support delivery, resolve issues and maintain service excellence
- Overseeing installation projects end‑to‑end
- Developing and maintaining strong supplier relationships to ensure timely, high‑quality delivery
- Coordinating stock, provisioning and technical configuration
- Ensuring accurate CRM usage and smooth operation of the billing platform
What you’ll bring:
- Solid experience of all things telecoms, including mobiles, broadband, leased lines, phone systems, MDM and cyber security solutions
- Strong team leadership and people‑management skills
- Ability to simplify complex issues and communicate clearly
- Confidence building relationships at all levels, including suppliers
- Strong organisational, problem‑solving and negotiation skills
- A proactive, customer‑focused approach
- Competence with Microsoft applications
Why join us:
- A leadership role with real influence in a long‑established telecoms business
- A family‑owned environment where your ideas matter
- Opportunities to shape processes, develop people and drive commercial success
- Involvement in product development, marketing initiatives and new launches
- A varied role with ownership from strategy to delivery
- Genuine opportunities for growth and progression
Commercial Manager in York employer: Signal Telecom (Stokesley)
Contact Detail:
Signal Telecom (Stokesley) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager in York
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with people in the telecoms sector. The more you engage, the better your chances of landing that Commercial Manager role.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, share examples of how you've motivated teams and driven performance. We want to see your impact in action!
✨Tip Number 3
Tailor your approach! Research the company and its culture before interviews. Highlight how your experience aligns with their values and goals. This shows you're genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Commercial Manager in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Commercial Manager role. Highlight your telecoms experience and leadership skills, as we want to see how you can drive performance in our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values. Show us your personality and what makes you a great fit for our family-owned culture.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve service delivery. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Signal Telecom (Stokesley)
✨Know Your Telecoms Stuff
Make sure you brush up on your knowledge of telecoms, especially in areas like mobile phones, broadband, and phone systems. Be ready to discuss how your experience aligns with the company's offerings and how you can contribute to their growth.
✨Showcase Your Leadership Skills
Prepare examples that highlight your team leadership and people management skills. Think about times when you've motivated a team or resolved conflicts, as this will demonstrate your ability to lead effectively in a fast-paced environment.
✨Understand Their Customers
Research the company’s customer base and market needs. Be prepared to discuss how you would build strong relationships with customers and tailor solutions to meet their operational and commercial needs.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've simplified complex issues or negotiated successful outcomes, as this will show your proactive, customer-focused approach.