At a Glance
- Tasks: Build and maintain strong relationships with business clients in the telecoms sector.
- Company: Join a family-run, award-winning telecoms company with over 30 years of experience.
- Benefits: Enjoy a great pension scheme, ongoing training, and a paid day off on your birthday.
- Other info: Work in a supportive environment with no weekends or bank holidays.
- Why this job: Make a real impact by helping businesses find the best communication solutions.
- Qualifications: Experience in sales and account management, with a knack for client relationships.
The predicted salary is between 30000 - 40000 £ per year.
Signal Telecom is a family-run business specializing in a wide range of business communication products for companies of all sizes and industries. As an award-winning Direct O2 Partner and an Authorized Supplier of BT, we have been providing exceptional telecommunications solutions for over 30 years. We are based on Stokesley Business Park, in a modern office within easy access of Middlesbrough and dedicated onsite parking. We are one of the fastest growing companies in our sector but remain family owned and operated, with great opportunities to grow and develop within the organisation.
The Account Manager role is a full-time, on-site position based in Stokesley. The Account Manager will be responsible for building and maintaining strong relationships with business clients, identifying their communication needs, and recommending suitable products and services. The role includes managing customer accounts, ensuring consistent service excellence, addressing client inquiries and concerns, as well as working towards sales goals. The job holder will be expected to generate new business opportunities, so building rapport with decision makers is critical in order to develop a strong pipeline. The job holder will be responsible for the sale from start to finish, including initial contact, fact finding, quoting, preparing proposals and contract completion.
- Proven skills in client relationship management and customer service
- Experience in sales, account management, and achieving performance targets
- Knowledge of telecommunications products and services
- Proficiency in using CRM software and other relevant tools
- Excellent organizational and time management skills
- Previous experience in B2B sales or the telecommunications industry is advantageous
Access to a great pension scheme with employer contributions. Initial and ongoing training and support. Great working environment - we are not a call centre! Hours based upon Monday to Friday, 9am – 5pm (No weekends or bank holidays). Paid day off on your birthday. Loyalty-based increases in holiday allowance.
Account Manager (B2B Telecoms) in Stokesley employer: Signal Telecom (Stokesley)
Signal Telecom is an exceptional employer that values its employees and fosters a supportive work culture. With a focus on professional growth, we offer comprehensive training and development opportunities, alongside a competitive pension scheme and unique benefits like a paid day off on your birthday. Located in the modern Stokesley Business Park, our family-run business provides a welcoming environment where you can thrive while contributing to our continued success in the telecommunications sector.
Contact Details:
Signal Telecom (Stokesley) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (B2B Telecoms) in Stokesley
✨Tip Number 1
Network like a pro! Attend industry events or local meetups to connect with potential clients and decision-makers. Building relationships in person can give you an edge over other candidates.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with someone from Signal Telecom, make sure to highlight your understanding of their products and services. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our fantastic team at Signal Telecom!
We think you need these skills to ace Account Manager (B2B Telecoms) in Stokesley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in B2B sales and client relationship management, as these are key for us at Signal Telecom.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our family-run business. Share specific examples of how you've built strong client relationships and met sales targets in the past.
Show Your Knowledge:Demonstrate your understanding of telecommunications products and services in your application. We love candidates who can show they know our industry and can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Signal Telecom (Stokesley)
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of telecommunications products and services. Familiarise yourself with Signal Telecom's offerings and think about how they can meet various business needs. This will show that you're genuinely interested and prepared.
✨Build Rapport
Since the role involves building strong relationships with clients, practice your rapport-building skills. Think of ways to connect with the interviewer, perhaps by discussing shared interests or experiences in B2B sales. A friendly, personable approach can go a long way!
✨Showcase Your Achievements
Be ready to discuss specific examples of how you've successfully managed accounts or achieved sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact in previous roles.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the company culture, opportunities for growth, or how success is measured in the Account Manager role. This demonstrates your enthusiasm and helps you assess if the company is the right fit for you.
