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- Tasks: Lead commercial activities and drive performance in a fast-paced telecom environment.
- Company: A family-owned telecoms business with over 30 years of trusted service.
- Benefits: Competitive salary, company car, laptop, mobile phone, and growth opportunities.
- Why this job: Make a real impact in a growing business and shape its future.
- Qualifications: Experience in telecoms, strong leadership, and excellent communication skills.
- Other info: Join a supportive culture with genuine opportunities for career progression.
The predicted salary is between 45000 - 63000 ÂŁ per year.
Telecommunications Leadership Role - Salary from £45,000 per year. We’re entering an exciting new phase of growth, and we’re now looking for an experienced Commercial Manager to join our leadership team to drive performance and ensure exceptional service delivery across the business. If you thrive in a fast‑paced environment, enjoy leading teams and want to make a real impact in a growing business, this could be your next move.
For over 30 years, we’ve been a trusted direct network telecoms partner, supporting businesses across the UK with mobile phones, telephone systems, landlines and vehicle‑tracking solutions. We’re one of the fastest‑growing companies in our sector, yet remain proudly family‑owned and operated — offering a supportive culture and genuine opportunities to grow and develop.
What you’ll be doing:
- Leading day‑to‑day commercial activity across sales, customer service and provisioning
- Working closely with Directors and the Operations Manager on strategy, performance and people management
- Managing the full customer sales journey from order to installation and ongoing satisfaction
- Coaching, developing and motivating a high‑performing team
- Monitoring performance, identifying best practice and supporting continuous improvement
- Building strong customer relationships and understanding market needs
- Validating contracts and ensuring solutions meet customer requirements
- Visiting customers' premises to carry out detailed site surveys and devise tailored solutions that meet their operational and commercial needs
- Taking a hands‑on approach where necessary to support delivery, resolve issues and maintain service excellence
- Overseeing installation projects end‑to‑end
- Developing and maintaining strong supplier relationships to ensure timely, high‑quality delivery
- Coordinating stock, provisioning and technical configuration
- Ensuring accurate CRM usage and smooth operation of the billing platform
What you’ll bring:
- Solid experience of all things telecoms, including mobiles, broadband, leased lines, phone systems, MDM and cyber security solutions
- Strong team leadership and people‑management skills
- Ability to simplify complex issues and communicate clearly
- Confidence building relationships at all levels, including suppliers
- Strong organisational, problem‑solving and negotiation skills
- A proactive, customer‑focused approach
- Competence with Microsoft applications
Why join us:
- A leadership role with real influence in a long‑established telecoms business
- A family‑owned environment where your ideas matter
- Opportunities to shape processes, develop people and drive commercial success
- Involvement in product development, marketing initiatives and new launches
- A varied role with ownership from strategy to delivery
- Genuine opportunities for growth and progression
- Company car, laptop and mobile phone provided
Commercial Manager in Middlesbrough employer: Signal Telecom (Stokesley)
Contact Detail:
Signal Telecom (Stokesley) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager in Middlesbrough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that Commercial Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their services, culture, and recent developments. This will not only impress your interviewers but also help you tailor your answers to show how you can drive performance and service delivery.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've motivated teams and driven results in previous roles. Highlighting your experience in managing customer journeys and improving processes will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our family-owned business and contributing to our growth.
We think you need these skills to ace Commercial Manager in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Manager role. Highlight your experience in telecoms and leadership, and don’t forget to showcase your problem-solving skills. We want to see how you can drive performance and deliver exceptional service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've led teams and improved customer satisfaction in previous roles. We love a good story!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us what you’ve achieved! Use numbers and metrics where possible to demonstrate your impact. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Signal Telecom (Stokesley)
✨Know Your Telecoms Stuff
Make sure you brush up on your knowledge of telecoms, especially the areas mentioned in the job description like mobile phones, broadband, and phone systems. Being able to discuss these topics confidently will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. This is crucial for a Commercial Manager role, so be ready to share your experiences and the impact they had.
✨Understand Their Business
Do your homework on the company’s history, values, and recent developments. Knowing about their family-owned culture and growth trajectory can help you align your answers with their ethos, making you stand out as a candidate who truly understands what they’re about.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer relationships or how they measure success in the role. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company.