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For Companies At a Glance
- Tasks: Build and maintain strong relationships with business clients in the telecoms sector.
- Company: Join a family-run, award-winning telecoms company with over 30 years of experience.
- Benefits: Competitive salary, uncapped commission, pension scheme, and generous holiday allowance.
- Other info: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make an impact by helping businesses find the best communication solutions.
- Qualifications: Experience in sales and client relationship management is essential.
The predicted salary is between 35000 - 35000 £ per year.
Company Description
Signal Telecom is a family-run business specializing in a wide range of business communication products for companies of all sizes and industries. As an award-winning Direct O2 Partner and an Authorized Supplier of BT, we have been providing exceptional telecommunications solutions for over 30 years. We are based on Stokesley Business Park, in a modern office within easy access of Middlesbrough and dedicated onsite parking. We are one of the fastest growing companies in our sector but remain family owned and operated, with great opportunities to grow and develop within the organisation.
Role Description
The Account Manager role is a full-time, on-site position based in Stokesley. The Account Manager will be responsible for building and maintaining strong relationships with business clients, identifying their communication needs, and recommending suitable products and services. The role includes managing customer accounts, ensuring consistent service excellence, addressing client inquiries and concerns, as well as working towards sales goals. The job holder will be expected to generate new business opportunities, so building rapport with decision makers is critical in order to develop a strong pipeline. The job holder will be responsible for the sale from start to finish, including initial contact, fact finding, quoting, preparing proposals and contract completion.
Qualifications
- Proven skills in client relationship management and customer service
- Strong verbal and written communication abilities
- Experience in sales, account management, and achieving performance targets
- Knowledge of telecommunications products and services
- Proficiency in using CRM software and other relevant tools
- Excellent organizational and time management skills
- Previous experience in B2B sales or the telecommunications industry is advantageous
- Proactive mindset with a problem-solving attitude
Benefits
- Salary from £35,000 per year OTE £45k+
- Generous uncapped commission scheme
- Access to a great pension scheme with employer contributions
- Initial and ongoing training and support
- Great working environment - we are not a call centre!
- Hours based upon Monday to Friday, 9am – 5pm (No weekends or bank holidays)
- Paid day off on your birthday
- Loyalty-based increases in holiday allowance
Account Manager (B2B Telecoms) employer: Signal Telecom (Stokesley)
Contact Detail:
Signal Telecom (Stokesley) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (B2B Telecoms)
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with people on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet a potential employer or client. Have a concise and engaging introduction ready that highlights your skills and what you can bring to the table.
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reinforce your interest in the company.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Keep an eye on our careers page for the latest openings and make sure your application stands out!
We think you need these skills to ace Account Manager (B2B Telecoms)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client relationship management and sales, and don’t forget to mention any relevant telecommunications knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the telecoms industry and how your skills align with our needs. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Did you exceed sales targets or improve client satisfaction? We want to know how you've made an impact in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Signal Telecom (Stokesley)
✨Know Your Telecoms Stuff
Make sure you brush up on your knowledge of telecommunications products and services. Familiarise yourself with the latest trends and technologies in the industry, as this will show your potential employer that you're genuinely interested and informed about the field.
✨Showcase Your Relationship Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client accounts in the past. Highlight your communication skills and any strategies you've used to maintain customer satisfaction and loyalty.
✨Prepare for Sales Scenarios
Expect to discuss your sales experience and how you've achieved performance targets. Prepare some specific examples of how you've generated new business opportunities and closed deals, as this will demonstrate your proactive mindset and problem-solving attitude.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, growth opportunities, and what success looks like in the Account Manager role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.