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For Companies At a Glance
- Tasks: Manage technical delivery and configuration of our AI platform for premium clients.
- Company: Join a mission-driven company transforming decision-making with AI technology.
- Benefits: Enjoy a flexible work environment, competitive salary, and opportunities for growth.
- Why this job: Be a key player in helping clients maximise value from innovative AI solutions.
- Qualifications: Strong communication skills and a passion for technology and client relationships.
- Other info: Work in an inclusive, unconventional workplace that values diverse backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We are on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds, and defines who we are.
The Technical Relationship Manager (TRM) is responsible for the technical delivery and ongoing configuration of the Signal platform for an assigned portfolio of Premium clients. In collaboration with the Enterprise Account Manager (EAM), the TRM ensures clients derive maximum value from the Signal Services through expert communication, relationship management, configuration, troubleshooting, technical enablement and identifying commercial opportunities.
The EAM maintains primary responsibility for the client commercials, while the TRM functions as the embedded client needs specialist, technical partner and driver of value realisation - by proactive engagement, monitoring usage and providing ongoing engagement activities.
Technical Relationship Manager employer: Signal AI
Contact Detail:
Signal AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how valuable personal connections are when it comes to landing that Technical Relationship Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your technical expertise and relationship management experience. We want to see how you’ve made an impact in previous roles.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. We recommend focusing on common questions for TRM roles, so you can showcase your problem-solving and communication skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Technical Relationship Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about using cutting-edge AI technology and helping clients succeed.
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Relationship Manager position. Highlight relevant experiences that showcase your technical skills and relationship management abilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Signal AI
✨Know the Signal Platform Inside Out
Before your interview, make sure you understand the Signal platform thoroughly. Familiarise yourself with its features, benefits, and how it can be configured to meet client needs. This will not only show your technical expertise but also demonstrate your commitment to helping clients maximise their value.
✨Showcase Your Relationship Management Skills
As a Technical Relationship Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships, resolved issues, or identified opportunities for growth. This will highlight your interpersonal skills and your proactive approach.
✨Prepare for Technical Scenarios
Expect to face technical scenarios during the interview. Brush up on troubleshooting techniques and be ready to discuss how you would handle specific client challenges. Practising these scenarios will help you feel more confident and demonstrate your problem-solving abilities.
✨Emphasise Your Collaborative Spirit
Collaboration with the Enterprise Account Manager is key in this role. Be prepared to discuss how you work effectively in teams, share knowledge, and support colleagues. Highlighting your collaborative mindset will show that you’re a great fit for the inclusive environment they promote.
