Salesforce Administrator (6 month FTC)

About the role

Signal AI, the A.I.-powered platform for corporate reputation and risk intelligence, is seeking a Salesforce administrator to join our high-impact Revenue Operations team. This is a critical role at the heart of our commercial systems—ideal for someone who thrives in a collaborative, fast-paced environment.

Day-to-Day Responsibilities

• Own the maintenance and continuous improvement of our Salesforce instance, ensuring optimal system performance, usability, and alignment with business goals.
• Manage current automation flows, troubleshoot errors, and implement system optimizations to enhance user experience.
• Monitor system health, perform regular data quality audits, and implement preventive maintenance procedures.
• Handle case queue management and serve as the primary point of contact for all Salesforce system queries from commercial teams.

Systems Integration & Administration

• Manage and maintain integrations with critical commercial tools including Apollo (lead enrichment), Pardot (marketing automation), LeanData (lead routing).
• Troubleshoot integration issues, coordinate with vendor support teams, and ensure seamless data flow between platforms.

Commercial Team Support & Process Optimization

• Provide operational support to the US commercial team (and global team when necessary), helping them structure and process deals in Salesforce and our quoting tool (DealHub).
• Enhance and manage the lead management & enrichment process, including configuring and optimising lead routing with LeanData and lead enrichment with Apollo.
• Collaborate with the marketing team to implement and improve system-driven elements of marketing campaigns and programs.

Who are we looking for?

• Technical Systems Proficiency – Hands‑on experience with Salesforce and ideally tools like Pardot and LeanData, with a solid understanding of how to translate business needs into scalable system solutions.
• Problem‑Solving Mindset – Able to think critically and troubleshoot complex technical issues, with a keen eye for process improvement.
• Cross‑Functional Collaboration – Strong communication skills and a proactive approach to working with commercial stakeholders across sales and marketing.
• Autonomy & Accountability – Comfortable owning your remit, managing competing priorities independently, and driving projects through to completion with minimal oversight.

Must‑have Skills

• Salesforce Administrator certification
• Experience with a marketing automation tool (Pardot, Hubspot, …)

Compensation

£50,000 – £60,000