At a Glance
- Tasks: Manage CRM, coordinate customer communication, and improve business processes.
- Company: Join a growing signage and print business in Durham with a dynamic team.
- Benefits: Flexible working hours, real responsibility, and influence in a growing company.
- Other info: Opportunity for genuine career growth and development.
- Why this job: Be a key player in shaping the future of a thriving business.
- Qualifications: Highly organised, proactive, and commercially aware individuals are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
Office Based Help Build the Next Stage of Growth at Sign Lead. Sign Lead is a growing signage and large‑format print business based in Durham. We’re looking for a highly organised, proactive and commercially‑minded individual to become a key part of our team. This is a varied role with genuine responsibility. Working directly with the Managing Director, you’ll help bring structure, visibility and accountability to the business, ensuring opportunities aren’t missed and the company has the systems and organisation needed to continue growing. We’re not necessarily looking for a fully‑fledged manager. We’re looking for somebody who enjoys creating order, improving processes, taking ownership and making things happen.
What You’ll Be Doing
- Managing and maintaining our CRM system
- Ensuring enquiries and quotations are tracked and followed up
- Coordinating customer communication and account administration
- Managing supplier relationships and purchasing administration
- Supporting cash‑flow visibility and business reporting
- Producing KPI, sales and operational reports
- Coordinating diaries, meetings and business priorities
- Helping improve systems, processes and workflow
- Supporting the day‑to‑day running of the business
About You
You may currently work as an Operations Coordinator or Business Support Manager. Most importantly, you’ll be:
- Highly organised and detail‑oriented
- Proactive and dependable
- Commercially aware
- Confident communicating with customers and suppliers
- Naturally solutions‑focused
- Someone who enjoys improving how a business operates
Experience with CRM systems, Xero, Trello or similar business software would be advantageous but is not essential.
Why Join Sign Lead?
This is an opportunity to become a trusted right‑hand person within a growing business. You’ll have real responsibility, genuine influence and the opportunity to help shape the next stage of the company's development. Flexible working hours are available by agreement. Hours 25–30 hours per week, with flexibility around how these are worked.
Commercial & Operations Lead in North East employer: Sign Lead
At Sign Lead, we pride ourselves on being an excellent employer that values initiative and creativity. Located in the vibrant city of Durham, we offer a supportive work culture where your contributions directly impact our growth. With flexible working hours and opportunities for personal development, you will find a rewarding environment that encourages you to take ownership and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial & Operations Lead in North East
✨Dive Into Online Communities
For part-time gigs in business intelligence, getting involved in online forums like Reddit or LinkedIn groups can be a game-changer. Join discussions, share insights, and even ask for leads – you never know who might have the inside scoop on a role at Sign Lead!
✨Webinars and Networking Events
Keep an eye out for webinars and networking events in the BI space. These can be great opportunities to meet industry players and learn about part-time opportunities at places like Sign Lead. Plus, they'll help you stay on top of the latest trends and tools in the field.
✨Get Creative with Your Availability
When targeting part-time positions, be flexible with your availability. Highlight specific hours you can work, and consider applying for roles that might have unconventional hours – managers at Sign Lead might appreciate your willingness to adapt!
✨Demonstrate Your Analytical Skills
Showcase your proficiency in business intelligence tools through a personal project or Kaggle competitions. Incorporate this into your conversations and interviews – it's a great way to impress Sign Lead and stand out from the crowd.
We think you need these skills to ace Commercial & Operations Lead in North East
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence field, your ability to analyse and interpret data is key. Make sure your CV highlights any relevant projects or coursework where you’ve used data analysis tools, and don’t forget to mention any experience with BI software like Tableau or Power BI!
Include Your Technical Skills:Employers in business intelligence are often keen on seeing a mix of technical and analytical skills. Ensure your CV includes any programming languages you know, like SQL or Python, as well as any certifications in data science or analytics that could set you apart from the crowd.
Tailor Your Cover Letter:With a part-time role, we want to see your motivation and desire for growth. Use your cover letter to explain why you're interested in this position at Sign Lead, what you hope to learn, and how your background fits into their business intelligence needs.
Keep It Concise:Since this is a part-time role, hiring managers are looking for clear and direct communication. Make your CV and cover letter easy to read and to the point – highlight your key achievements and relevant experiences without fluff. We want to see the real you!
How to prepare for a job interview at Sign Lead
✨Show off your analytical skills
In the world of business intelligence, they'll be keen to see how you tackle data analysis. Brush up on tools like SQL or Tableau, and be ready to discuss how you've used data to inform decisions in past work or academic projects. We want to understand your thought process, so be prepared to walk through your analytical techniques clearly.
✨Portfolio peeks
Since it's a part-time gig, your portfolio can really set you apart. Showcase projects where you've drawn insights from data or delivered impactful dashboards. We should aim to highlight not just the end product, but how you approached the problem — think about including a brief reflection on what you learned and any challenges you overcame.
✨Brush up on case studies
Be ready for some scenario-based questions that reflect real-world business problems. We might be quizzed on how to approach a specific data set to derive actionable insights. Consider rehearsing a few case studies relevant to business intelligence roles — it’ll help us think on our feet during the interview.
✨Ask about the team dynamics
Since you'll be part-time, get a feel for how the team operates and collaborates. Asking about how Business Intelligence integrates with other departments at Sign Lead can show your interest in their workflow. Plus, it’ll help you understand how your role fits into the larger picture and where you can make the most impact.
